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  • Analyze the value of organizations’ internal and external communication strategies for their strength in fostering organizational cultures of customer service
  • ? Craft artifacts of organizational culture that promote diversity, enterprise, and brand stewardship through effective verbal and written presentations
  • ? Apply empowerment and autonomy models that foster employee talent, facilitate high-performance teams, and align well with the organizational culture
  • ? Propose strategic solutions for complex organizational conflict scenarios that align with organizational goals and culture and reflect systems-level decision-making
  • ? Develop change management plans that provide effective support for employees and maintain alignment to the values, mission, culture, and goals of organizations
  • ? Select appropriate approaches to managing different organizational cultures that reflect the values of an organization and are consistent with one’s ethical framework
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