Question 1 A study done by the Center for Innovation in
Management has ascertained that in the bigger picture, _____ appears to
minimize shareholder risk, enhance reputation, and deepen brand loyalty.
Select one:
a. empathy
b. monitoring
c. higher salaries
d. social
capital
Question 2 When someone is susceptible to some specific
physical, psychological, or financial harm, it is termed
Select one:
a. specified
vulnerability.
b. general
susceptibility.
c. general
vulnerability.
d. standard dangers.
Question 3 Which among the following states is the only one
that requires employers to notify workers when they are being monitored?
Select one:
a. Ohio
b. Illinois
c. Michigan
d. Connecticut
Question 4 In the book, The Affluent Society, the assertion
that consumer demand depended upon what producers had to sell is termed
Select one:
a. the Hawthorne
effect.
b. the dependence
effect.
c. the autonomous
effect.
d. the desires
effect.
Question 5 One sector that uses genetic information as a
form of monitoring includes
Select one:
a. finance sector.
b. automotive sector.
c. manufacturing
sector.
d. insurance
sector.
Question 6 Determining which audience is most likely to buy
is part of
Select one:
a. display ads.
b. channel
management.
c. stealth marketing.
d. target
marketing.
Question 7 Many ethical and legal issues surrounding manufacturers’
responsibility for products entail an attempt to specify what constitutes _____
in their design, production, and sale.
Select one:
a. liability
b. warranty
c. implied warranty
d. negligence
Question 8 Which among the following is not part of the
“Four Ps” of marketing?
Select one:
a. Product
b. Promotion
c. Planning
d. Placement
Question 9 The fact that it may no longer be reasonable to
be offended by intrusions into one’s private life, that used to be considered
unacceptable, is dealt under the category of
Select one:
a. reverse
obligation.
b. security of
privacy.
c. intrusion into
seclusion.
d. property rights.
Question 10 From which among the following perspectives does
the business have only the responsibility to provide a good or service at an
agreed-upon price?
Select one:
a. Contractual
standards
b. Tort standards
c. Strict liability
standards
d. Target marketing standards
Question 11 One of the drawbacks associated with prior
intimation of monitoring to the employees results in
Select one:
a. the ‘Hawthorne
Effect’.
b. the ‘Placebo
Effect’.
c. the ‘Halo Effect’.
d. the ‘Experimenter
Effects’.
Question 12 A condition that leads to greater consumption
leading to greater unhappiness is called _____.
Select one:
a. circularity model
b. binge shopping
c. affluenza
d. splurge happiness
Question 13 The focus for much of the discussion of
business’s responsibility for product safety is on assigning
Select one:
a. warranty and
replacement benefits of unsafe products.
b. strict quality
procedures to adhere to.
c. liability for
harms caused by unsafe products.
d. overviews of the
disclaimers provided by the company.
Question 14 The American Marketing Association defines
marketing as “an organizational function and a set of processes for
creating, communicating, and delivering _____ to customers and for managing
customer relationships in ways that benefit the organization and its
stakeholders.”
Select one:
a. value
b. quality
c. technology
d. the best deals
Question 15 Identify one of the parameters that will
contribute to greater acceptance and approval of drug testing programs by
workers.
Select one:
a. a task force made
up of employees only.
b. programs offering
treatment that includes termination for first-time offenders.
c. a completely
random program.
d. programs that
distinguish supervisors from employees.
Question 16 Which among the following prohibits the
“interception” or unauthorized access of stored communications?
Select one:
a. Electronic
Communications Privacy Act of 1986.
b. Computer Security
Act of 1987.
c. Privacy Act of
1974.
d. Computer Fraud and
Abuse Act of 1986.
Question 17 The claim that external costs should be
internalized and that the full costs of a product should be paid for by those
who use the product is part of
Select one:
a. the standard that
strict liability will act as an incentive for better product safety.
b. the standard that
businesses are most able to pay for damages.
c. the accountability
standard for businesses liable for product safety.
d. the standard that
the government, thus taxpayers, are liable for product safety.
Question 18 The _____ depend upon the existence and
enforcement of a set of rules that define who has a right to undertake which
activities on their own initiative and how the returns from those activities
will be allocated.
Select one:
a. private property
right
b. privacy
c. legal system
d. government
administration
Question 19 The right to privacy, founded in the
individual’s universal right to autonomy, is restricted by a social contract in
our culture which prevents us from infringing on someone else’s right to his or
her personal autonomy. This is referred to as
Select one:
a. obligatory
independence.
b. fundamental
privacy.
c. reciprocal
obligation.
d. social autonomy.
Question 20 Why has the U.S. Department of Commerce
negotiated a ‘Safe Harbor exception’?
Select one:
a. U.S. needed to
qualify as having adequate protection as per the EU directive on personal data
protection.
b. Because it’s naval
fleet is the best in the world.
c. U.S. wants to
collaborate with EU’s free market profits.
d. The law requires
that all imports meet the Safe Harbor standards.
Question 21 Identify which is not a factor of consideration
while understanding the concept of ‘freedom’ to make a choice in marketing.
Select one:
a. Degree of
voluntariness
b. Anxiety and stress
c. Length of
warranty
d. Vulnerable
populations
Question 22 The reason the Constitution’s Fourth Amendment
protection applies only to public sector workplace is because
Select one:
a. unions exist only
in private sector organizations.
b. the private
organization does not cater to appeals of unreasonable search or seizure.
c. the Constitution
applies only to the state.
d. it is illegal by
common law to trespass on private property.
Question 23 Values that are fundamental across culture are
called
Select one:
a. moral freeness.
b. hypernorms.
c. global norms.
d. universalities.
Question 24 Which among the following is not a condition to
be adhered to ensure that a willing exchange between two parties is ethically
legitimate?
Select one:
a. Degree to which
participants are respected as free, autonomous beings, and not a means to an
end.
b. Degree to which
the transaction provided actual, as opposed to merely apparent benefits.
c. What other values
might be at stake in the transaction.
d. Degree to which
both parties are providing a benefit other than to themselves.
Question 25 Two general and connected understandings of
privacy have been identified as a right to be ‘let alone’ within a personal
space, and privacy as the
Select one:
a. right to
understand one’s emotions.
b. fundamental duty
of every citizen.
c. right to control
information about others.
d. right to control
information about oneself.
Question 26 Advertising provides information for market
exchanges and therefore contributes to _____ and to overall happiness.
Select one:
a. consumer surplus
b. producer surplus
c. market
efficiency
d. welfare economics
Question 27 The claim that society creates a strong
incentive for businesses to produce safer goods and services supports
Select one:
a. the strict product
liability standard.
b. the negligence
standard.
c. the reasonable
person standard.
d. the consenting and
informed decision standard.
Question 28 Marketing practices targeted at elderly
populations for goods such as Medicare supplemental insurance, funerals etc.
are subject to criticism since
Select one:
a. that population is
vulnerable and could be susceptible to marketing abuse.
b. interest gained on
such investments are not profitable enough.
c. they are
recreational in nature.
d. it does not abide
by the principles of welfare economics.
Question 29 On the topic of limiting monitoring for business
reasons, the creation of a suspicious and hostile work environment have been
attributed to
Select one:
a. reduction in
employee autonomy and respect.
b. low levels of
transparency within the organization.
c. lack of
affirmative action within an organization.
d. legislature
requirements.
Question 30 What might a producer do while considering lost
production that results from a trip to the market?
Select one:
a. Have a sale for
the product
b. Increase
advertising of the product
c. Increase the price
of the products
d. Hire a retailer
for the product
Question 31 All of the following are methods of managing
human resources through monitoring except
Select one:
a. to ensure
compliance with affirmative action requirements.
b. to ensure the
avoidance of reverse discrimination suits.
c. to prevent loss of
productivity to inappropriate technology use.
d. to administer
workplace benefits.
Question 32 New technology does not necessarily impact our
_____, but instead simply provides new ways to gather information on which to
base them.
Select one:
a. moral obligations
b. value
judgments
c. responsibilities
Question 33 According to which of the following framework is
the situation in which two parties come together freely for an exchange
considered as upholding respect for individuals by treating them as autonomous
agents capable of pursuing their own ends?
Select one:
a. Deontological
ethical framework
b. Utilitarian
ethical framework
c. Virtue ethics
ethical framework
d. Social justice
ethical framework
Question 34 Which among the following involves the
consideration of externalities?
Select one:
a. Judging the true
costs of production.
b. Voluntary and
informed consent.
c. Values other than
those served by the exchange itself.
d. Concern about
alleged benefits obtained via market exchanges.
Question 35 The law holds that in selling a product, a
business implicitly offers assurances that the product is reasonably suited for
its purpose. This is termed
Select one:
a. implied warranty
of sustainability.
b. expected quality
standards.
c. implied functionality
of product.
d. implied warranty
of merchantability.
Question 36 Ethically acceptable means of influencing others
includes all of the following except
Select one:
a. persuading.
b. manipulation.
c. informing.
d. advising.
Question 37 From a utilitarian perspective, individual
rights to privacy may be outweighed by a right to control information in the
case where
Select one:
a. public safety is
at risk.
b. it is a very high
paying job.
c. the proposed
benefit to the employer is high.
d. productivity of
employees directly depends on the number of hours they put in.
Question 38 If the basis for finding an invasion of privacy
is often the employee’s legitimate and reasonable expectation of privacy, then
a situation where there is no real expectation of privacy occurs when
Select one:
a. the employee has
actual notice.
b. the employer is
covered under the ECPA.
c. the work requires
transference of sensitive data.
d. the employee
belongs to a minority group.
Question 39 The idea that the definition of ‘should have
known’ expanding to include an expectation of monitoring is attributed to
businesses
Select one:
a. protecting
proprietary information and guarding against thefts.
b. protecting their
investment in equipment and bandwidth.
c. protecting against
legal liability.
d. administering
workplace benefits.
Question 40 If one’s personal information on e-mails is
respected as property, using the example of Google, it can be said that
Select one:
a. Google scans
users’ e-mails with their consent.
b. users are aware
that personalized advertisements are possible only through scanning.
c. e-mails are not
considered as property.
d. Google uses
individual property rights without consent.
