Question 1 (1 point) Codetermination is best defined as:
a
union-government cooperation to set national wages.
b
the political involvement of unions in Great Britain.
c
another term for enterprise unions in Japan.
d
worker representation on a corporation’s board.
Question 2 (1 point)Qamar has recently come up with a plan to increase the efficiency of Moon Struck International’s accounting system. As a reward, MSI has provided Qamar and her husband tickets to the DaVinci art show that is coming to town next month. This type of reward is:
a
illegal.
b
a recognition award.
c
likely to cause friction between Qamar and her co-workers.
d
inappropriate. Employee awards should not extend to the spouse of the employees.
Question 3 (1 point)True or False: The Railway Labor Act allows Congress and the President to intervene in a labor dispute if interstate commerce is disrupted.
True
False
Question 4 (1 point)For a company to have good employee relations, it should most likely:
a
choose an above-the-market compensation strategy.
b
practice empowerment in conjunction with TQM.
c
treat all employees fairly and consistently.
d
maximize stockholder wealth.
Question 5 (1 point)Currently, the influence of unions in the United States is:
a
decreasing in the public and private sectors.
b
decreasing among government workers.
c
increasing in the private sector.
d
increasing in the public sector.
Question 6 (1 point)Unions are more likely to take hold in firms where:
a
HR managers involve employees in policy-making decisions.
b
employees are compensated at above-market rates.
c
employees are dissatisfied with their jobs.
d
HR managers lack significant experience.
Question 7 (1 point)To be the most effective, recognition awards should:
a
be evenly distributed over time among most employees.
b
always include a monetary gift for team members.
c
encourage all employees toward the firm’s goals.
d
be initiated by management and HR.
Question 8 (1 point)True or False: The primary purpose of employee relations is to minimize union grievance procedures.
True
False
Question 9 (1 point)In nonunionized firms:
a
employees are required to open health savings accounts.
b
employees pay for their benefits strictly out-of-pocket.
c
employers and employees share most benefits costs.
d
employers pay for all health benefits.
Question 10 (1 point)The most difficult problem managers have with email is that:
a
workers fail to protect sensitive documents.
b
employees assume that email is their private property.
c
workers don’t understand how to use the system properly.
d
employees don’t use the Reply All option with regularity.
