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Globalization, Management Sytems, Knowledge-Based Assets
1. How has the new economy in the United States, as
demonstrated by customer expectations or the rise in multinational
communications or services, influenced a manager’s duties in business?

2. What are some of the reasons that technology has fostered
increased competition between countries, and why is this important for managers
to know?

3. How would an organization identify the intellectual or
knowledge-based assets that would be required for an effective knowledge
management system?

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