1. What can organizations do to reduce communication
barriers? How can the absence of feedback be a barrier to communication?
2. What are some advantages and disadvantages of using
formal and informal channels of communication? How can managers use the
grapevine or rumors to their benefit?
3. What is a group? How does a group differ from a team? Do
you operate more in teams or groups at your workplace?
4. Describe a job design approach and why you think that
approach is effective. How does this approach motivate employees?
5. What is the value of storming in the group development
process?
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