- Instructional design logically should begin with needs assessment.
- True
- False
- Readiness for training is a combination of employee characteristics and positive work environment that permit training.
- True
- False
- Presentation methods are preferred over hands-on training methods in helping trainees handle interpersonal issues.
- True
- False
- If a concept involves more than five items, the training program should deliver information in shorter sessions or chunks.
- True
- False
- Orientation training is designed to prepare employees to perform their jobs effectively, learn about the organization, and establish work relationships.
- True
- False
- The approaches to employee development fall into four broad categories: formal education, assessment, job experiences, and interpersonal relationships.
- True
- False
- According to the Myers-Briggs Type Indicator, individuals with a Feeling (F) preference try always to be objective in making decisions, whereas individuals with a Thinking (T) preference are more subjective.
- True
- False
- Assessment centers are primarily used to identify employees’ technical skills.
- True
- False
- A performance appraisal process must identify causes of the performance discrepancy and develop plans for improving performance.
- True
- False
1 points
- In goal setting, it is the employee’s responsibility to identify the goal and the method of determining his or her progress toward that goal.
- True
- False
- Succession planning focuses on high-potential employees.
- True
- False
- To rate employee behaviors, an organization begins by defining which behaviors are associated with the employee’s personality traits.
True
- False
- The critical-incident method requires managers to keep a record of specific examples of the employee acting in ways that are either effective or ineffective.
- True
- False
- Behavioral approaches to performance measurement, such as organizational behavior modification and rating scales, tend to be biased.
- True
- False
- Management by objectives (MBO) links employee performance with the organization’s strategic goals.
- True
- False
- Peer reviews are an excellent source of information about performance in a job where the supervisor does not often observe the employee.
- True
- False
- Self-appraisals are appropriate as the basis for administrative decisions, such as pay increases..
- True
- False
- The improvement of an employee’s performance varies according to the employee’s ability and level of motivation.
- True
- False
- Lawsuits filed against performance management usually involve charges of discrimination or unjust dismissal.
- True
- False
- In procedural justice, the procedures should be consistent from one person to another, and the manager using them should suppress any personal biases.
- True
- False
- In general, employers may conduct random searches of areas like desks, lockers, and toolboxes at any point in time without any justification to the employee.
- True
- False
- The principles of justice convey that the organization must prepare for problems by establishing a formal discipline process in which the consequences become severe if the employee repeats the offense.
- True
- False
- Developing a formal discipline process is a prime responsibility of the human resource department.
- True
- False
- The availability of outplacement counseling while an employee is being encouraged to leave the organization, promotes a sense of fairness on discharge.
- True
- False
- The two primary sets of people in an organization who most affect job satisfaction are co-workers and supervisors.
- True
- False
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