situation using advancements in technology to improve health care and IT
governance. The Veterans Health Administration case study highlights critical
factors to the VHA’s success by discussing technology infrastructure,
organizational culture, and managerial leadership. The student will analyze the
case in six sections in the order followed. Also, these sections must be used
to format level 1 heading titles in the case report.
Give the case background and organizational environment.
Describe the case situation and structure of the
organization.
Identify the key problems and issues in the case.
Describe how the organization responded to those issues with
technology and leadership in terms of successes, failures, or unforeseen
results.
Provide an assessment and reasons for supporting those
solutions.
Review the case finding and conclude how the solution could
be improved or propose something different.
This case was available free to read and download from the
Palgrave McMillan Journal of Information Technology site. Cases for free change
every week, but the journal offers this disclosure “Palgrave Macmillan and
the editorial team have selected this set of papers from the archive of the
journal to give a representative sample of the best of our content. These
papers, listed in chronological order, are available free to read and
download.” The case is included in this page for easy access.
Broderick A. (2013, January). The Veterans Health
Administration: Taking home Telehealth services to scale nationally. The
Commonwealth Fund. Retrieved from
http://www.commonwealthfund.org/~/media/Files/Publications/Case%20Study/2013/Jan/1657_Broderick_telehealth_adoption_VHA_case_study.pdf
Assignment Expectations (50 points total)
Length: Minimum 3-5 pages excluding cover page and
references (since a page is about 300 words, this is approximately 900-1,500
words).
Assignment-driven criteria (25 points): Demonstrates clear
understanding of the subject and addresses all key elements of the assignment.
Critical thinking (10 points): Demonstrates mastery
conceptualizing the problem. Shows analysis, synthesis, and evaluation of
required material.
Scholarly writing (5 points): Demonstrates writing
proficiency at the academic level of the course; addresses the Learning
Outcomes of the assignment.
Quality of references (4 points) and assignment organization
(3 points): Uses relevant and credible sources to support assertions.
Assignment is well organized and follows the structure of a well-written paper.
Citing sources (3 points): Uses in-text citations and
properly formats references in APA style.
