“HR managers’ jobs are increasingly becoming more strategic in nature. HR managers must also find new ways to deliver transactional services (such as benefits administration), focus more on providing internal consulting expertise with respect to improving employee morale and performance, build high-performance work organizations, manage talent, and be skilled at acting based on evidence and metrics” (Dessler 2014).
What competencies do today’s HR Managers need to be a successful leader within an organization and how does has the HR manager’s duties differ from 30 years ago?
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