Question 1
In a(n) _____ organization, top managers make all the decisions and pass them down to lower levels for implementation.
Question 1 options:
informal
centralized
organic
decentralized
horizontal
Question 2
The expectation that employees perform a job, managers take corrective action when necessary, and employees report upward on the status and quality of their performance is known as:
Question 2 options:
responsibility.
accountability.
authority.
coordination.
span of control.
Question 3
In the context of horizontal structure of a firm, _____ deal directly with the organization’s primary goods or services; they make things, sell things, or provide customer service.
Question 3 options:
geographical divisions
customer divisions
staff departments
organic structures
line departments
Question 4
The assignment of new or additional responsibilities to a subordinate is referred to as:
Question 4 options:
responsibility.
centralization.
delegation.
span of control.
accountability.
Question 5
In the context of horizontal structure of a firm, _____ are those that have responsibility for the principal activities of the firm.
Question 5 options:
staff departments
product divisions
geographic divisions
line departments
customer divisions
Question 6
In _____ organizations, more decisions are made at lower levels.
Question 6 options:
centralized
formal
mechanistic
decentralized
narrow
Question 7
In the context of the vertical structure of a firm, the number of subordinates who report directly to an executive or supervisor is known as the:
Question 7 options:
formalization.
span of control.
authority.
division of labor.
specialization.
Question 8
In a _____ organization, jobs (and departments) are specialized and grouped according to business functions and the skills they require.
Question 8 options:
product
geographical
matrix
functional
customer
Question 9
The assignment of different tasks to different people or groups in the organization is known as:
Question 9 options:
strategic plan.
degree of formality.
division of labor.
value chain.
decentralization.
Question 10
In the context of the vertical structure of a firm, authority refers to:
Question 10 options:
the legitimate right to make decisions and to tell other people what to do.
the procedures that link the various parts of the organization.
the assignment of new or additional responsibilities to a subordinate.
the expectation that staff will take corrective action when necessary.
the reporting structure and division of labor in an organization.
Question 11
In the context of the fundamentals of organizing, which of the following depicts the positions in a firm and the way they are arranged?
Question 11 options:
Formalization
Mutual adjustment
Strategic alliance
Organization chart
Value chain
Question 12
In the context of horizontal structure of a firm, subdividing an organization into smaller units is known as:
Question 12 options:
departmentalization.
just-in-time.
decentralization.
span of control.
lean manufacturing.
Question 13
Which of the following is an advantage of delegation?
Question 13 options:
It helps managers develop skills and knowledge.
It reduces accountability of the manager.
It conserves managers’ most valuable asset: time.
It increases managers’ influence over their subordinates.
It improves the ethical climate of organizations.
Question 14
In the context of organizational integration, _____ refers to a situation when interdependent units are required to meet deadlines and objectives that contribute to a common goal.
Question 14 options:
coordination by plan
communication
standardization
formalization
collaboration
Question 15
The first step in the delegation process, defining the goal, requires a manager to:
Question 15 options:
identify the employee he or she favors the most.
understand the nature of each employee.
recognize the most responsible employee.
clearly understand the outcome he or she wants.
identify a tedious assignment that can be given.
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