Employee Voice and Managing Conflict
1.Which frame of reference views the natural state of organisations as one of harmony and co-operation?
a. Unitarism
b. Pluralism
c. Radical
2.The term has been used to cover a variety of processes and structures that
enable, and at times empower, employees.
a. employee involvement
b. workers’ participation
c. leadership
d. employee voice
3.Which one of the following is notone of the main objectives of employee involvement?
a. To enhance employees’ performance
b. To enhance employees’ co-operation and engagement
c. To create networks among employees
d. To enhance environment awareness
4.Which one of the following is the main objective of downward communication in
employee involvement?
a. Allows management to draw on employees’ knowledge
b. Individual or group level communication
c. Informs and educates employees directly on management’s plans
d. Improves quality and customer service in the organisation
5.While organisations adopt employee involvement schemes for many different reasons,
one of the main drivers is increased .
a. productivity
b. commitment
c. awareness
d. power
6.Employee involvement is one HR practice that is directly shaped by industry and by
factors.
a. political
b. economic
c. social
d. All of the above.
7.Employers are more likely to adopt sophisticated methods of employee involvement
where:
a. they are using sophisticated technology.
b. trade unions do not exist.
c. employment laws are strict.
d. employees are enthusiastic.
8.Workers and trade unions generally prefer forms of workers participations rather than
employee involvement because:
a. it gives them greater control over which issues they have a voice.
b. negotiation is preferred to consultation.
c. it disturbs the management prerogative to make decisions themselves.
d. All of the above.
