6.3 – Discussion: Controlling
· What is Pareto’s Principle (or the 80-20 Rule), and what does it have to do with control?
· Why do many managers act like control freaks?
· Why do many managers micromanage so much?
· Why are many managers reluctant to take the actions necessary to correct deviations?
· Do you agree that if something isn’t broke, it shouldn’t be fixed? Why?
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