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  1. . What is leadership? What is the difference between leadership and management?
  2. . What behaviors do effective leaders exhibit?
  3. . Why is it so important for small companies to hire the right employees? What can small business owners do to avoid making hiring mistakes?
  4. . What is a job description? A job specification? What functions do they serve in the hiring process?
  5. . Outline the procedure for conducting an effective interview.
  6. . What is company culture? What role does culture play in a small company’s success? What threats does rapid growth pose for a company’s culture?

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