1. As you think about your own personal history, how difficult has it been for you to
make behavioral changes? If you were being interviewed for a job and were
asked to describe an incident that demonstrates your ability to change, what you
say?
Questions:
2. Think about a recent organizational change at school, at work, or someplace
else that you were part of. Would you rate it a success for failure? In either
case, based on the concepts in this chapter, what do you see as the strengths
and weaknesses of the change effort?
3. If you were to look back on change efforts you lead or helped manage, what do
you think you did well? In retrospect, what would you do differently and why?
4. As you think about potential change efforts that you may have to manage in the
future, what aspects of change management do you think you need to strengthen
and why? What aspects do you believe will be strengths that you can leverage?
5. Think of the last organizational change that affected you. Maybe your university,
for example, recently changed some policy on major curriculum requirements or
something similar. Were you a supporter of or resister to the change? What
mistakes did the organization make? What could it have done differently to
facilitate the change?
6. The exact outcomes of change programs are often not evaluated, why do you
think this is the case?
