1. Question
:
Which of the following is not an objective of the
organizational chart created in the People Phase?
Minimize departmental
interfaces
Create direct access
to upper management
Maximize process
effectiveness and efficiency
Minimize the layers
of management
Question 2. Question
:
The goal of the people core capabilities gap analysis is to:
Determine the gap in
the skills required between the current and redesigned process.
Determine the gap in
the skills required between management and line employees.
Determine the gaps in
skills required that automation will be designed to fill in.
Determine the
increased capacity required to compensate for the lacking skills.
Question 3. Question
:
In a RASCI model,”R” stands for:
Reschedule
Resource
Responsibility
Review
Question 4. Question
:
Which of the following is not a key element of a people
strategy?
Relevant corporate
values
Reward and
recognition
Learning and
development
Job creation
Question 5. Question
:
The workplace shifts that must be considered in the People
Phase do not include:
Need for flexible
working hours
Increasing number of
contractors
Use of mobile
technology
Unions and labor laws
