QUESTION 1
- According to surveys, which of the following is the primary cause of ethical compromises in the work place?
| A | feeling peer pressure | |
| B | meeting schedule pressures | |
| C | advancing a boss’ career interests | |
| D | advancing personal career interests |
1 points
QUESTION 2
- Which of the following makes the CEO of a publicly traded firm accountable for ethics compliance?
| A | Taft-Hartley Act | |
| B | Landrum-Griffin Act | |
| C | Norris-LaGuardia Act | |
| D | Sarbanes-Oxley Act |
1 points
QUESTION 3
- Which of the following best describes the point method of job evaluation?
| A | ranking each job relative to all other jobs based on pay grade | |
| B | categorizing jobs into grades and classes based on specific rules | |
| C | deciding which jobs have a higher number of compensable factors | |
| D | identifying and quantifying the compensable factors present in a job |
1 points
QUESTION 4
- With a geocentric staffing policy, a firm is most likely able to ________.
| A | provide effective training | |
| B | recruit recent college graduates | |
| C | use its human resources efficiently | |
| D | strengthen its image within a local community |
1 points
QUESTION 5
- Which of the following best explains identity in regards to the Scanlon plan?
| A | philosophy of cooperation among employees | |
| B | clear articulation of the company mission | |
| C | high level of competence from all employees | |
| D | corporate-wide benefits and savings |
1 points
QUESTION 6
- Which of the following terms refers to the automated end-to-end process of planning, recruiting, developing, managing, and compensating employees throughout the organization?
| A | performance management | |
| B | human resource management | |
| C | management by objectives | |
| D | talent management |
1 points
QUESTION 7
- Which of the following is NOT one of the forms of equity related to compensation issues?
| A | group | |
| B | external | |
| C | individual | |
| D | procedural |
1 points
QUESTION 8
- John is a sales representative in a jewelry store. He typically works 40 hours per week and his pay is completely based on his sales. He earns a 5% commission for every sale he makes. Which of the following terms best describes John’s situation?
| A | performance-based compensation | |
| B | indirect financial compensation | |
| C | time-based compensation | |
| D | piecework pay |
1 points
QUESTION 9
- Studies indicate that in order for merit pay to be most effective, it should be linked to ________.
| A | company profits | |
| B | annual base salary | |
| C | employee overtime | |
| D | employee performance |
1 points
QUESTION 10
- Which of the following is the easiest and most popular technique for appraising employee performance?
| A | alternation ranking | |
| B | graphic rating scale | |
| C | forced distribution | |
| D | constant sum rating scale |
1 points
QUESTION 11
- Which of the following will most likely increase as a result of employees experiencing significant job stress?
| A | retirements | |
| B | punctuality | |
| C | health care costs | |
| D | work quality |
1 points
QUESTION 12
- Which of the following terms refers to reassignments to similar positions in other parts of a firm?
| A | transfers | |
| B | layoffs | |
| C | dismissals | |
| D | promotions |
1 points
QUESTION 13
- The principles of conduct governing an individual or a group are referred to as ________.
| A | judgments | |
| B | ethics | |
| C | laws | |
| D | virtues |
1 points
QUESTION 14
- Small business owners can use O*NET when they need help with ________.
| A | writing job descriptions | |
| B | filing accident reports | |
| C | testing job applicants | |
| D | filing business taxes |
1 points
QUESTION 15
- Which of the following should be the first method used to reduce workplace accidents?
| A | enforcing job rotation | |
| B | screening job applicants | |
| C | removing physical hazards | |
| D | requiring employees to use PPE |
1 points
QUESTION 16
- The Occupational Safety and Health Act was intended to ________.
| A | set national, state, and local safety and health standards | |
| B | assure every person safe and healthful working conditions | |
| C | provide safe and healthful working conditions to self-employed persons | |
| D | prevent the occurrence of occupational illnesses among public employees |
1 points
QUESTION 17
- Which of the following is a work-life benefit offered exclusively by small businesses?
| A | professional development seminars | |
| B | disability and life insurance benefits | |
| C | compressed workweeks during the summer | |
| D | job rotation and job enrichment opportunities |
1 points
QUESTION 18
- In which country do individuals have a high acceptance of unequal power distribution between managers and subordinates?
| A | Mexico | |
| B | Hong Kong | |
| C | Sweden | |
| D | United States |
1 points
QUESTION 19
- ________ refers to bringing a manager back home after a foreign assignment has been completed.
| A | Expatriation | |
| B | Repatriation | |
| C | Mediation | |
| D | Job rotation |
1 points
QUESTION 20
- Which act regulates vesting rights and portability rights?
| A | Fair Labor Standards Act | |
| B | Title VII of the Civil Rights Act | |
| C | Employer Retirement Income Security Act | |
| D | Equal Pay Act of 1963 |
1 points
QUESTION 21
- ________ are formal, employee-elected groups of worker representatives that meet monthly with managers to discuss topics affecting the employees.
| A | Bargaining units | |
| B | Work councils | |
| C | Mediation groups | |
| D | Employee boards |
1 points
QUESTION 22
- Daniel is a manager for Siemens China, and it is time to conduct performance appraisals. During the appraisals, it would be most effective for Daniel to ________.
| A | link performance with employee bonuses | |
| B | make personal comments to the employee | |
| C | focus on quantifiable, objective results | |
| D | post appraisal results for each team |
1 points
QUESTION 23
- If passed, the Employee Free Choice Act would ________.
| A | ban union membership for federal employees | |
| B | allow mass union e-mails at the work place | |
| C | allow the formation of global unions | |
| D | institute a card check system |
1 points
QUESTION 24
- Research indicates that employee stock ownership plans most likely ________.
| A | encourage employees to retire too early | |
| B | place firms at greater risk for employee lawsuits | |
| C | increase employee commitment and motivation | |
| D | encourage transparency within global organizations |
1 points
QUESTION 25
- Which incentive plan is based on a philosophy that managers and employees must cooperate together?
| A | cash plan | |
| B | Scanlon plan | |
| C | deferred profit-sharing plan | |
| D | employee stock ownership plan |
1 points
QUESTION 26
- According to experts, the primary hindrance to a firm’s productivity is its inability to ________.
| A | establish effective manufacturing facilities | |
| B | acquire and maintain human capital | |
| C | use advanced accounting controls | |
| D | attain adequate cash and credit |
1 points
QUESTION 27
- All of the following are common characteristics of computerized selection interviews EXCEPT ________.
| A | questions presented rapidly | |
| B | response times measured for any delays | |
| C | questions focused on experience and skills | |
| D | essay questions based on hypothetical situations |
1 points
QUESTION 28
- If a person scores a 78 on a test on one day and scores a 79 when retested on another day, you would most likely conclude that this test is ________.
| A | valid | |
| B | invalid | |
| C | reliable | |
| D | unreliable |
1 points
QUESTION 29
- Mario hopes to be promoted to the head of his department next year. In the meantime, he has been assigned to spend a year as an assistant to the current department head. Which type of training is most likely being used in this example?
| A | job rotation | |
| B | job instruction | |
| C | coaching method | |
| D | informal learning |
1 points
QUESTION 30
- Consider the question: “Can you provide an example of a specific instance where you provided leadership in a difficult situation?” What type of question is this?
| A | background question | |
| B | behavioral question | |
| C | situational question | |
| D | job knowledge question |
1 points
QUESTION 31
- A graphic model that presents a precise overview of the knowledge, skills, and behaviors someone would need to perform a job well is known as a ________.
| A | scatter plot | |
| B | competency model | |
| C | classification table | |
| D | organizational chart |
1 points
QUESTION 32
- Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity. Which of the following approaches to job analysis data collection is most likely being used at Joaquin’s workplace?
| A | diaries | |
| B | interviews | |
| C | observations | |
| D | questionnaires |
1 points
QUESTION 33
- Harley-Davidson sells a line of boots, helmets, and leather jackets indicating that the firm is pursuing which of the following strategies?
| A | conglomerate diversification | |
| B | geographic expansion | |
| C | related diversification | |
| D | horizontal integration |
1 points
QUESTION 34
- A(n) ________ is a multi-day simulation in which candidates perform realistic tasks in hypothetical situations and are scored on their performance.
| A | work sampling event | |
| B | situational judgment test | |
| C | management assessment center | |
| D | applicant personality test |
1 points
QUESTION 35
- A recruiting yield pyramid is the historical arithmetic relationship between all of the following EXCEPT ________.
| A | internal and external candidates | |
| B | offers made and offers accepted | |
| C | recruitment leads and invitees | |
| D | interviews and offers made |
1 points
QUESTION 36
- A workflow analyst would most likely focus on which of the following?
| A | methods used by the firm to accomplish tasks | |
| B | behaviors needed to complete specific work | |
| C | a single, identifiable work process | |
| D | a quantifiable worker skill |
1 points
QUESTION 37
- A firm’s functional strategies identify the broad activities that each ________ will do in order to help the business accomplish its strategic goals.
| A | supplier | |
| B | department | |
| C | executive | |
| D | employee |
1 points
QUESTION 38
- MTR Enterprises failed to provide adequate safety training to one of its employees. As a result, the employee harmed a customer. A court would most likely find MTR liable for ________.
| A | discrimination | |
| B | negligent training | |
| C | occupational fraud | |
| D | hazardous training |
1 points
QUESTION 39
- All of the following are ethical issues that must be considered by human resource managers EXCEPT ________.
| A | comparable work | |
| B | workplace safety | |
| C | affirmative action | |
| D | FCC regulations |
1 points
QUESTION 40
- An interest inventory compares an applicant’s current interests with the interests of ________.
| A | retired workers | |
| B | other people in the same industry | |
| C | other people in various occupations | |
| D | managers and executives in the firm |
1 points
QUESTION 41
- All of the following are literacy training methods used by employers EXCEPT ________.
| A | providing computerized simulations | |
| B | assigning writing exercises to employees | |
| C | holding math and reading classes at work | |
| D | sending employees to adult education classes |
1 points
QUESTION 42
- A trend analysis is limited in its usefulness because it ________.
| A | overlooks the passage of time in regards to staffing | |
| B | addresses only the financial impact of employment changes | |
| C | assumes constant increases in worker productivity | |
| D | overlooks changes in workforce demographics |
1 points
QUESTION 43
- Connor, a manager at a boat manufacturing firm, takes a talent management approach to his duties. Which of the following would Connor most likely do?
| A | coordinate recruitment and compensation activities | |
| B | use different competencies for recruitment and development | |
| C | rely primarily on applicant testing results for hiring decisions | |
| D | manage employees based on their experience with the organization |
1 points
QUESTION 44
- According to research, each of the following work behaviors is considered important in all jobs EXCEPT ________.
| A | attendance | |
| B | experience | |
| C | schedule flexibility | |
| D | industriousness |
1 points
QUESTION 45
- According to a survey conducted by the American Management Association, most employers who administer tests to applicants are measuring ________.
| A | job skills | |
| B | psychological behaviors | |
| C | interpersonal behaviors | |
| D | ethical opinions |
1 points
QUESTION 46
- In a structured situational interview, interview questions should primarily address ________.
| A | essential job duties | |
| B | occupational benefits | |
| C | salary requirements | |
| D | personality issues |
1 points
QUESTION 47
- All of the following are functions of the human resource manager EXCEPT ________.
| A | ensuring that line managers are implementing HR policies | |
| B | advising line managers about how to implement EEO laws | |
| C | representing the interests of employees to senior management | |
| D | integrating the duties of line managers with staff managers |
1 points
QUESTION 48
- For over 40 years, Golden Creamery has been mixing up fresh, gourmet ice cream for customers. The company originated in Dallas and now boasts stores in 35 states. The business has primarily expanded by selling franchises to qualified candidates. Golden Creamery executives realize that the firm’s success depends upon the success of each franchise. In the past, each individual franchise owner determined the best method for screening applicants. However, as the firm grows, Golden Creamery executives want to standardize the hiring process by requiring all franchisees to use the same preemployment tests.
- Which of the following questions is most relevant to Golden Creamery’s decision to implement preemployment testing for all franchises?
| A | Should Golden Creamery use internal or external sources for job candidates? | |
| B | How will Golden Creamery ensure the confidentiality of an applicant’s test results? | |
| C | How does testing correlate with Golden Creamery’s mission and vision statements? | |
| D | What is the role of testing in Golden Creamery’s strategic performance management system? |
1 points
QUESTION 49
- In most organizations, human resource managers are categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.
| A | staff managers; line managers | |
| B | line managers; middle managers | |
| C | line managers; staff managers | |
| D | functional managers; staff managers |
1 points
QUESTION 50
- Job ________ means assigning workers additional same-level activities.
| enrichment | ||
| assignment | ||
| enlargement | ||
| rotation |
1 points
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