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Note: Some of these readings date back several years, but
still provide excellent information for our use.

Required
Clarke, N. (2010, April 14). One team, many voices: A
strong, independent and informed employee voice is one of
the key ingredients of employee engagement in successful
organisations. The Daily Telegraph, 2. Retrieved from
ProQuest Newsstand. (Document ID: 2008178971).
Daum, J. H. and Gruber, K. F. Sustainable value creation.
Retrieved
fromhttp://www.iioe.eu/fileadmin/files/projects/Sustainable_Value_C
reation.pdf

Exploring ways to improve labor-management relations and
collective bargaining. (Summer 2007). IR Concepts.
Retrieved fromhttp://www.ircounselors.org/downloads/irconcepts07-summer.pdf

Pamela, C. K., & Low, J. (2001). The value creation index:
Quantifying intangible value. Strategy & Leadership, 29(5),
9-15. Retrieved from ProQuest.
Sanborn, M. (2001). Crash course in value
creation. Executive Excellence, 18(11), 14. Retrieved from
ProQuest.
Schiuma, G., & Jarrar, Y. (2004). Benchmarking knowledge
for value creation. Benchmarking, 11(6), 555-558. Retrieved
from ProQuest.
Value-adding and survival tactics for HR professionals.
(2009). HR Focus, 86(1), S1-S2. Retrieved from ProQuest.

Optional
Afiouni, F. (2009). Leveraging human capital and value
creation by combining HRM and KM initiatives. International
Journal of Learning and Intellectual Capital, 6(3), 202-213.

Retrieved
from http://www.academia.edu/200421/Leveraging_Human_Capital
_and_Value_Creation_by_combining_HRM_and_KM_initiatives

Lynch, P. (2010). Employee voice: a critical element of organizational success,
Business Alignment Strategies website, retrieved fWORKPLACE

RELATIONS, VALUE CREATION, AND THE FUTURE
Assignment Overview
We will conclude this course by looking at the contributions
HRM might make to creating value for private-sector
organizations and how employee relations and/or union
relations fits into that process.
Begin by reviewing the following:
Exploring ways to improve labor-management relations and
collective bargaining. (Summer 2007). IR Concepts.
Retrieved fromhttp://www.ircounselors.org/downloads/irconcepts07-summer.pdf

Value-adding and survival tactics for HR professionals.
(2009). HR Focus, 86(1), S1-S2. Retrieved from ProQuest.
Pamela, C. K., & Low, J. (2001). The value creation index:
Quantifying intangible value. Strategy & Leadership, 29(5),
9-15. Retrieved from ProQuest.
Sanborn, M. (2001). Crash course in value creation.
Executive Excellence, 18(11), 14. Retrieved from ProQuest.
Schiuma, G., & Jarrar, Y. (2004). Benchmarking knowledge
for value creation. Benchmarking, 11(6), 555-558. Retrieved
from ProQuest.

Assignment
You are a professional in HRM and have been asked to give
a presentation to a group of 20 experienced HR

professionals in your community. You work for a print
design shop so you would like to have a handout that is
visually appealing as well as informative. You want to go
well beyond the standard blurbs of information often
found on PowerPoint slides.
Using Publisher or a similar software, design an
attractive and informative handout that covers the
following topics:

“Value creation” as it applies to workplace relations in the private
sector.
Key factors you and the above authors think will play in the future of
workplace relations in unionized and union-free private-sector
workplaces.

Bring in at least 3 library sources to help strengthen your
handout.
Please upload your training handout by the Module due
date. Handout length: 4 pages, not counting cover and
reference pages.

Assignment Expectations
Demonstrate critical thinking and analysis of the relevant
issues and HRM actions, drawing on your background
reading and research.
Information Literacy: Evaluate resources and select only
library/web-based resources that provide reliable,
substantiated information.
Give authors credit for their work. Cite sources of borrowed
information in the body of your text as footnotes or
numbered end notes, or use APA style of referencing.
Prepare a paper that is professionally presented (including a
cover page, a list of references, headings/subheadings, and
a strong introduction and conclusion). Proofread carefully for
grammar, spelling, and word-usage errors.

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