1
Which of the following statements is false in regards to an organization’s IT Strategic
Plan?
It must provide a detailed description of IT project team roles and responsibilities.
None of these answers are correct.
It must provide for an IT architecture that networks users, applications and databases.
It must efficiently allocate IT development resources among competing projects.
It must be aligned with the organization’s strategic plan.
2
Which of the following statements is true?
Security of funds is most commonly associated with the treasury function.
Reporting of results of business events is most commonly associated with the treasury
function.
Maintaining accounting records is most commonly associated with the treasury function.
Recording of event data is most commonly associated with the treasury function.
None of these answers are correct
3
All of the following statements about data warehousing are correct, except:
The data warehouse should be separate from the operational system.
Data cleansing is a process of transforming data into standard form.
Drill-down is a data-mining tool available to users of OLAP.
None of these answers are correct
Normalization is a requirement of databases included in a data warehouse
4
Which of the following statements is true?
Data entry applications in organizations are usually viewed as being focused on either
operational or analytical applications.
Market segmentation applications in organizations are usually viewed as being focused
on either operational or analytical applications.
Data mining applications in organizations are usually viewed as being focused on either
operational or analytical applications.
None of these answers are correct
Data warehousing applications in organizations are usually viewed as being focused on
either operational or analytical applications.
5
Within the Billing/Accounts Receivable/Cash Receipts process, the control plan of
immediately endorsing incoming checks is designed to achieve the control goal of:
Ensure cash receipts input completeness
Ensure cash receipts input accuracy
None of these answers are correct
Ensure the timely deposit of cash receipts
Ensure security of the cash asset
6
Which of the following statements is false?
Sell-side systems are designed to allow a company to market, sell, deliver, and service
goods and services to customers throughout the world via the Internet.
Buy-side systems use the Internet to automate and manage purchases and the vendors
from which these purchases are made.
The concept behind customer relationship management is to cultivate customer
relationships by prospecting, acquiring, servicing, and retaining customers.
The flow of information from the OE/S process to marketing managers is an example of
horizontal information flows.
For companies using enterprise systems, customer relationship management (CRM)
systems often share the same underlying database.
7
All of the following statements are true, except:
In the OE/S process, the one input that creates the six outputs of general ledger
inventory sales update, sales order notification, bill of lading, completed packing slip,
shipping’s billing notification, and customer acknowledgement is the customer order.
The buzzword in CRM which means the grouping of customers into categories based on
key characteristics is target marketing.
A(n) picking ticket authorizes the warehouse to remove goods from the warehouse and
send them to the shipping department.
If a check of the inventory master data shows that the goods requested on a customer
order are not in stock, an exception routine called a(n) back order process is initiated.
Customer acknowledgements are sent to customers to notify them that their orders
have been accepted and to inform them of the expected shipping date.
