Question 1. Question
:
Information distortion can be:
Intentional
Supressed
Unintentional
both A and C
none of the above
Question 2. Question
:
Leaders can display ________.
both transactional and transformational
leadership
transactional, but not transformational
leadership
transformational, but not transactional
leadership
charismatic, but not transformational
leadership
transformational, but not charismatic
leadership
Question 3. Question
:
A ________ point can be a goal, a minimum acceptable level
of performance that is used to judge one’s current standing.
maximum
minimum
reference
beacon
perceptual
Question 4. Question
:
Communication systems in organizations affect:
reduced costs
productivity
quality services
absenteeism
all of the above are correct
Question 5. Question
:
Language fluency is one dimension of what is known as:
cultural fluency
interpersonal fluency
centralized fluency
decentralized fluency
lateralized fluency
Question 6. Question
:
________ behavior is more difficult to control than _______
behavior.
Nonverbal; verbal
Verbal; nonverbal
Interpersonal; nonverbal
Nonverbal; interpersonal
none of the above
Question 7. Question
:
________ are affective states disconnected from any
particular event or stimulus.
Moods
Regrets
Emotions
Attitudes
none of the above
Question 8. Question
:
Decisions are:
motivators
cognitive factors
perceptive factors
mediums
choices
Question 9. Question
:
Leaders:
provide direction
influence others
provide information
resolve conflicts
all of the above are correct
Question 10. Question
:
___________ leadership behavior is characterized by being
friendly and showing concern for well-being and needs.
Directive
Supportive
Achievement-oriented
Participative
Cooperative
