Graded Homework

Question 1. Question :

___________ are principles of proper conduct focused on issues such as corruption, exploitation of labor and environmental impact.

Transnational ethics

World ethics

International ethics

Domestic ethics

Universal ethics

Question 2. Question :

In a global economy _______ move freely across national borders.

products

services

people

financial capital

All of the above are correct

Question 3. Question :

U.S. federal laws prohibit employers from discriminating against employees or applicants on the basis of:

national origin.

religion.

disability.

color.

all of the above

Question 4. Question :

As globalization increases, the need for __________ increases.

affirmative action programs

diversity management

brainstorming

climate oriented teamwork

Question 5. Question :

__________ and ______________ have many opportunities for international exposure and experiences in firms that use a transnational approach.

Individual associates; managers

Managers; upper management

Individual associates; upper management

Managers; senior management

Associates; senior management

Question 6. Question :

Individualism is the degree to which members of society are comfortable focusing on personal goals and being rewarded for personal efforts and outcomes.

True False

Question 7. Question :

The positive effects of diversity help organizations build a competitive advantage.

True False

Question 8. Question :

The sum of the skills, knowledge and general attributes of the people in an organization is its human capital.

True False

Question 9. Question :

Organizations using a strategic approach in managing diversity train their managers to build exclusive work environments.

True False

Question 10. Question :

Firms following a global strategy offer standardized products and services in the countries in which they are not active.

True False

1. Question :

The process of deciding what caused a behavior is known as:

attribution.

overlearning.

perception.

internal perception.

external perception.

Question 2. Question :

The basic goal of OB Mod is to:

train associates.

compensate associates.

motivate associates.

improve task performance.

Both A and B.

Question 3. Question :

Achievement motivation and approval motivation are examples of personality concepts that reflect individual _______, rather than thought processes.

wants

preference

needs

perception

none of the above

Question 4. Question :

It is well documented that people associate those who are physically _________ with positive qualities and those who are unattractive with negative qualities.

oriented

attractive

fit

unattractive

active

Question 5. Question :

_________ means that the employee is committed to the organization because they do not have any better opportunities.

Affective commitment

Normative commitment

Continuance commitment

Dissonant commitment

Discerning commitment

Question 6. Question :

Learning refers to relatively ________ changes in human capabilities.

permanent

temporary

intermittent

both B and C

Both A and B

Question 7. Question :

Assuming that most other people have the same values and beliefs as we do is known as:

stereotyping.

prejudging.

predisposing.

projecting.

none of the above.

Question 8. Question :

Learning is defined as a process through which individuals keep their behavior the same based on positive or negative experiences in a situation.

True False

Question 9. Question :

Personality traits are major determinants of one’s intelligence.

True False

Question 10. Question :

Learning refers to relatively permanent changes in human capabilities as a result of experience.

True False

Question 1. Question :

Information distortion can be:

Intentional

Supressed

Unintentional

both A and C

none of the above

Question 2. Question :

Leaders can display ________.

both transactional and transformational leadership

transactional, but not transformational leadership

transformational, but not transactional leadership

charismatic, but not transformational leadership

transformational, but not charismatic leadership

Question 3. Question :

A ________ point can be a goal, a minimum acceptable level of performance that is used to judge one’s current standing.

maximum

minimum

reference

beacon

perceptual

Question 4. Question :

Communication systems in organizations affect:

reduced costs

productivity

quality services

absenteeism

all of the above are correct

Question 5. Question :

Language fluency is one dimension of what is known as:

cultural fluency

interpersonal fluency

centralized fluency

decentralized fluency

lateralized fluency

Question 6. Question :

________ behavior is more difficult to control than _______ behavior.

Nonverbal; verbal

Verbal; nonverbal

Interpersonal; nonverbal

Nonverbal; interpersonal

none of the above

Question 7. Question :

________ are affective states disconnected from any particular event or stimulus.

Moods

Regrets

Emotions

Attitudes

none of the above

Question 8. Question :

Decisions are:

motivators

cognitive factors

perceptive factors

mediums

choices

Question 9. Question :

Leaders:

provide direction

influence others

provide information

resolve conflicts

all of the above are correct

Question 10. Question :

___________ leadership behavior is characterized by being friendly and showing concern for well-being and needs.

Directive

Supportive

Achievement-oriented

Participative

Cooperative

Question 1. Question :

________ groups are groups formed spontaneously by people who share interests.

Formal

Informal

Virtual

Temporary

Identity

Question 2. Question :

A virtual team is made up of associates who work together as a team but are separated by:

time

distance

organizational structure

all of the above

none of the above

Question 3. Question :

Organizational ________ is a fact of life in most organizations.

skill

aggression

politics

dependency

externalizing

Question 4. Question :

The first stage of the team development process is:

norming

performing

forming

storming

none of the above

Question 5. Question :

Group members who band together to promote organizational diversity are using which political tactic?

ingratiation

coalition

pressure

exchange

personal appeal

Question 6. Question :

_________ conflict occurs over work content, tasks, and task goals.

Functional

Substantive

Procedural

Personal

Executive

Question 7. Question :

All of the following are examples of functional teams EXCEPT:

production teams

service teams

management teams

project teams

cognitive teams

Question 8. Question :

The second stage of the team development process is:

norming

performing

forming

storming

none of the above

Question 9. Question :

People derive _______ power from the positions they hold in the organization.

legitimate

expert

optimal

referent

externalizing

Question 10. Question :

Conflict is a _______ in which one party perceives that its interests are being opposed by another party.

game

process

structure

scope

discernment

1. Question :

To successfully bring about shifts in associates’ and managers’ behaviors during organizational change, leaders must:

maintain high levels of efficiency to counterbalance expenses for change.

call attention to successes and failures in attempts at change.

encourage anecdotal record keeping to measure results of change.

provide clear procedural instructions to avoid mistakes.

provide resources and training for change.

Question 2. Question :

The path-goal leadership theory implies that leaders might need to:

treat individuals all the same within the same organization

treat individuals differently within the same organization

motivate all individuals

influence all individuals

transform all individuals

Question 3. Question :

Individuals in positive moods:

neglect the details of decision situations.

consider a broader range of ideas.

are less conservative.

may lead to more creativity.

all of the above.

Question 4. Question :

Values most commonly associated with organization development are:

empowerment and cooperation.

growth and competition.

charity and resourcefulness.

hard work and loyalty.

fairness and mutual benefit.

Question 5. Question :

Strategy plays a(n) __________ role in organizational structure.

simple

important

diversified

weak

none of the above

Question 6. Question :

All of us have _________ surrounding our bodies.

private space

personal space

documented space

calculated space

direct space

Question 7. Question :

Diversity has the best effects when the team’s tasks require:

innovation.

creativity.

Both A and B.

perceptual ability.

none of the above.

Question 8. Question :

Which of the following is a cause of conflict?

communication factors

structural factors

cognitive factors

individual characteristics

All of the above are causes

Question 9. Question :

Which of the following is an element of structure that addresses integration?

slack resources

self-contained tasks

information technology

lateral relations

All of the above are correct

Question 10. Question :

_______ bring values to an organization.

Individuals

Competitors

Cooperators

Individualists

none of the above

Question 11. Question :

_______ occurs when both parties give in to some degree on an issue or set of issues.

Cooperation

Competition

Interdependency

Compromise

Internalizing

Question 12. Question :

Which of the following is not a source of external pressure for change?

life-force changes

changes in societal values

growing international interdependency

shifting political dynamics

government regulation

Question 13. Question :

Explain the difference between transactional leadership and transformational leadership.

Question 14. Question :

Identify each of the three phases in the change process as defined by Lewin, and provide an example of an activity related to each stage.

Question 15. Question :

Define personal, substantive, and procedural conflict. Describe a situation from work or school where you experienced either 1) the negative effects of unresolved personal or procedural conflict, or 2) the positive effect of substantive conflict.

Question 16. Question :

Identify the four types of skills focused on by team building training. Describe how training in each of these skills might help improve team performance on a class or work project. Identify at least one skill you currently have, and one skill you would like to improve upon.