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The principles of management include

Controlling

Leading

Planning

None of the above

According to Fayol, authority was based on a manager’s position in the organization, as well as his or her intelligence, , and moral fortitude.

Leadership ability

Work experience

Performance

Efficiency

According to McGregor, Theory X managers

Assume a positive approach

Believe in employee empowerment

Believe employees are creative

Assume employees dislike work

Which of the following is NOT one of the five disciplines of the learning organization?

Mental models

Shared vision

Team learning

Group sessions

The essence of Deming’s quality improvement model is:

Plan, divide, check, and act

Predict, do, check, and acquire

Plan, do, check, and act

Predict, divide, check, act

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