Module 2 – Case
IT GOVERNANCE AND DECISION MAKING
Assignment Overview
In this case we investigate the technology-related decision
making in organizations.
We start by introducing the objective of governance specific
to the information technology function and services.
Next, we offer to you the fundamental battle in technology
management—the constant tug-of-war between centralization and decentralization.
We then provide several examples of how real-world
organizations have reconciled their choices in how to structure themselves.
Next, we present an overview of decision making processes
and some of the methods for making decisions.
Finally, we present insight into the complexity of
real-world choices highlight the politics of information.
Before writing-up the Case paper, make sure you read and
review the course materials assigned to Module 2.
Case Assignment
Using the “structure of governance focus area” found on
Figure 1 in the following COBIT case study, write a 4-5 page report comparing
and describing the IT governance structure and decision-making processes in
your organization. Include a discussion on the strengths and weaknesses of your
organization’s circumstances and present and justify one specific improvement
you would make to either the structure or a process. Be sure to apply the
concepts and use the terminology provided in the readings and case study.
Follow the case study in terms of “finding derived value” and “next steps” to
discuss your organization.
Please note that the ISACA website may give an error as you
click on the URL, but it will still link you to the case.
ISACA (2015). Developing a governance framework for the
global support organization at GlaxoSmithKline, using COBIT. Retrieved from
http://www.isaca.org/Knowledge-Center/cobit/Pages/COBIT-Case-Study-Developing-a-Governance-Framework-for-the-Global-Support-Organisation-at-GlaxoSmithKline-Using-COBIT.aspx
Assignment Expectations
Your assignments will be graded following these
expectations:
The Case should be 4-5 pages excluding cover page and
reference list.
Precision: the questions asked are answered.
Clarity: Your answers are clear and show your good
understanding of the topic.
Breadth and depth: The scope covered in your paper is
directly related to the questions of the assignment and the learning objectives
of the module.
Critical Thinking: It is important to read the “required
readings” posted in the background material plus others you find relevant. Your
paper should include important concepts from these readings and incorporate
YOUR reactions and examples that illustrate your reflective judgment and good
understanding of the concepts.
Your paper meets the page requirements not
counting the cover page or the references pages
