1. The fundamental functions of management are motivating, controlling, organizing and planning.
True
False
| 2. Management is about responsibility, results, and relationships. |
True
False |
| 3. Which of the following are not examples of external factors affecting organizations? |
a.organizational culture
b.social trends
c.political/legal/regulatory
d.the economy
all of the above |
| 4. Which of the following are not challenges of globalization? |
a.different dialects of the same language
b.socialism
c.outsourcing
d.parochialism
e.these are all global challenges |
| 5. The belief that management has social responsibility beyond profitability is |
a.social obligation
b.social responsiveness
c.social responsibility
d.socioeconomic view
c.organizational citizenship |
| 6. Spirituality is best left out of the workplace. |
True
False |
| 7. Sharing negative information and learning from strategic mistakes is part of |
a.strategic flexibility
b.short-term planning
c.ethical empowerment
d.organizational life cycle
e.none of the above |
| 8. Goals are subsets of vision. |
True
False |
| 9. Which theory of management introduced the importance of bureaucracy? |
a.scientific management theory
b.bureaucracy theory
c.organizational behavior theory
d.formalization theory
e.none of the above |
| 10. Planning is ineffective for constantly changing environments. |
True
False |
| 11. More problem solving fails due to lack of ______ more than anything else. |
a.problem identification
b.resources
c.engagement
d.a clear plan
e.ownership
policy |
| 12. The idea that employees should only have one boss is called |
a.unity of direction
b.unity of command
c.scalar chain
d.project management
e.division of work
f.chain-of-command |
|
13. The decision-making bias that most aptly describes using recent events to make a decision is
|
a.recency bias
b.availability bias
c.selective perception bias
d.immediate gratification bias
e.hindsight bias |
