- 1. What do you think bench-marking is and what is its purpose?
- 2. If you were the District Manager, could you/would you use the “best store” or “best X stores” or “best in class” to benchmark and drive performance for the other stores? How? Or, why not?
- 3. If you were the District Manager, could you / would you use bench-marking during the budget cycle to tighten standards or “raise the bar” for the stores in your district? How? Or, why not?
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