Exam 1
1.Question : Define the concept of KSAs in your own words.
List 4 specific KSAs that you might expect to train for in ONE of the following
jobs (Choose ONLY ONE):
Dental Assistant
Financial Planner
Forklift Operator
Question 2 List and explain 2 external forces that may
affect the alignment of organizational strategy and training strategy.
Specifically, how do external factors affect whether training is effective?
Question 3.Consider either a Cognitive-Behavioral approach
to learning OR a Social Learning approach. Briefly explain the main idea of the
theory you chose, and then provide an example of how a trainer might utilize
that approach.
Question 4.Consider Herzberg’s “Two Factor” Theory
OR Alderfer’s ERG Theory of Motivation; briefly explain ONE of these theories
in your own words. Then describe how the theory you chose relates to training
and development. (10 points)
