Module 7 Discussion 1
Communication Skills
There are a number of reasons why communication falters in
organizations. The communication channels may be inadequate, the individuals
communicating the message may not be properly trained, or there may be language
barriers that cannot be overcome, such as speaking different languages or not
understanding the local culture. In such circumstances, strong and flexible
communication skills become an integral component of a leader’s skillset. The
following discussion activity will elaborate and reinforce the need for managers
to develop a specific set of skills to be utilized in the change process.
Respond to the following:
• Briefly describe
the four skills involved in engaging others in the change process.
• Examine how these
skills affect the delivery and impact of a leader’s message during the change
process.
Post your primary response. Read any postings already
provided by your instructor or fellow students. Remember to read the feedback
to your own major postings and reply to it throughout the module. Each post should
be 100–150 words and written in your own words. All quoted text must be cited using
APA format (6th edition).
See the Course Calendar for due dates for posts and
responses.
Compose your work using a word processor and save it, as a
Plain Text or an .rtf, to your computer. When you’re ready to make your initial
posting, please click on the “Create Thread” button and copy/paste the text
from your document into the message field. Be sure to check your work and
correct any spelling or grammatical errors before you post it.
Evaluation Criteria
Review the SBT Discussion Rubric located in the “Start
Here” section of the course for more information on grading criteria.
Together, all discussions comprise 20% of the total course grade.
Module 7 Discussion 2
Common language
When individuals, involved in discussing and implementing
change, fail to adopt a change language with common meanings, then the change
they are seeking to implement is likely to be problematic. This discussion
question debates the preferred course of action one should take in determining
the most appropriate words to utilize in the communication process.
Respond to the following:
• Choose three words
that are commonly misunderstood in the communication process.
• Based on the chance
that mistaken and misunderstood words can interfere with the communication
message, determine more appropriate words that can be utilized than the three
commonly misunderstood words you chose.
• Describe the method
or manner a communicator can follow to ensure that he or she utilizes the most
appropriate words and language when communicating with others.
Post your primary response. Read any postings already
provided by your instructor or fellow students.
Remember to read the feedback to your own major postings and reply to it
throughout the module. Each post should be 100–150 words and written in your
own words. All quoted text must be cited using APA format (6th edition).
See the Course Calendar for due dates for posts and
responses.
Compose your work using a word processor and save it, as a
Plain Text or an .rtf, to your computer. When you’re ready to make your initial
posting, please click on the “Create Thread” button and copy/paste the text
from your document into the message field. Be sure to check your work and correct
any spelling or grammatical errors before you post it.
Evaluation Criteria
Review the SBT Discussion Rubric located in the “Start
Here” section of the course for more information on grading criteria.
Together, all discussions comprise 20% of the total course grade.
