Wk 5 Assignment
Assignment 2: Course Project Task 3
Part I
In
this week, you will build on the analysis done in the previous weeks to create
a quality management plan. Use the three steps of the Shewhart Cycle—Do, Check,
Act—to complete your quality management plan.
Tasks:
Create
a “balanced scorecard” and a “dashboard” specific to the
areas of improvement in your quality management plan to describe performance
measurement tools that are broad in scope but summarized in a few key
indicators.
Using
the selected healthcare operating unit, create a specific dashboard for an
operating unit of a healthcare organization.
On
the basis of identified weaknesses, the improvement implementation plans, and
your knowledge of the unit:
•
Create
four categories of measurement. They must include both clinical and financial
categories. Describe the categories and write a justification for each.
•
For
each category, create at least three specific performance measures. For each
measure, describe how it is calculated and where the data can be found.
•
Explain
how the performance measures may change if the unit of analysis is the
organization as a whole and not a specific operating unit.
Part II
In
addition, present a 5-page plan addressing the following quality management plan
controls:
•
Discuss
issues to be considered with the implementation of the improvement program.
?
Staff
acceptance of change
?
Implementation
time frame
•
Discuss
issues involved in the collection and analysis of data.
?
Data
collection
?
Data
analysis process
•
Identify
and describe a desired outcome of the quality improvement plan.
Compile
all your course project work into a quality management plan report. The report
should be a 15-page Microsoft Word document formatted in APA style. You need
not use any template for the report; design it on the basis of the specific
issue you have selected.
Submission Details:
•
On
a separate page, cite all sources using APA format.
Due
Friday October 16th, 2015
