You will have one discussion to complete in this unit on the topic listed below.
Your postings should sound as if you are having a conversation with your
classmates rather than making a report on the topic…
1. What insight did you gain about how you might improve the
effectiveness of your work relationships by using the assertive
communication techniques as described in the People Skills chapters?
2. What benefits can accrue to you as a leader within your organization
when you know your own style, are aware of the styles of the people
with whom you communicate, and you become adept at flexing your
style to match others?
3. Think about a particular person at work who has a different style than
yours and with whom you have had difficulty communicating. Indicate
which style each of you has and then discuss some specific techniques
you can use to flex your style to that person’s style. How can your
flexing improve the quality of your relationship with that person and
what are the benefits you as a leader will gain as a result?
