Assignment 2: Performance Measures
In healthcare, the terms “balanced scorecard” and a “dashboard” are used to describe performance measurement tools that are broad in scope but summarized in a few key indicators. In this assignment, you will create a specific dashboard for an operating unit of a healthcare organization.
Tasks:
- Select and describe a specific healthcare operating unit. Examples are an emergency department, a surgical service, a specific nursing unit, and a physician’s office practice. Select a type of healthcare service you are familiar with.
- Locate at least three recent (within the past four years) journal articles from professional and peer-reviewed journals that discuss dashboard, balanced scorecard, or performance measurement. Write a brief review of the articles, giving complete citations.
- On the basis of the literature review and your knowledge of the unit, create four categories of measurement. They must include both clinical and financial categories. Describe the categories and write a justification for each.
- For each category, create at least three specific performance measures. For each measure, describe how it is calculated and where the data can be found.
- Explain how the performance measures may change if the unit of analysis is the organization as a whole and not the specific operating unit.
Submission Details:
- Present your analysis as a 5-page report in a Microsoft Word document formatted in APA style.
- On a separate page, cite all sources using APA format.
- Name your document SU_MHC6303_W2_A2_LastName_FirstInitial.doc.
- By Tuesday, November 24, 2015, submit your assignment to the W2 Assignment 2 Dropbox.
| Assignment 2 Grading Criteria | Maximum Points |
| Reviewed three journal articles for specified topics. | 5 |
| Designed, described, and justified four categories of measurements for a selected healthcare operating unit. | 10 |
| Designed three performance measurements for each category, described the calculation, and identified sources of data for each. | 20 |
| Estimated the change in performance measurement for the organization as the unit of analysis. | 10 |
| Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and APA style attribution of sources; and applied APA standards for writing style, spelling, grammar, and citation of sources. | 5 |
| Total: | 50 |
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