Multiple-choice: Choose the one best answer.
1.
Six Sigma translates to what defect rate?
| A. 233 parts per million |
| B. 23 parts per million |
| C. 3.4 parts per million |
| D. 0.2 parts per million |
| E. none of the above |
2.
Which isnot listed by the textbook as a distinction of Six Sigma?
| A. Six Sigma represents a well thought out packaging of quality tools and philosophies. |
| B. Six Sigma is much more cost-reduction-oriented than traditional continuous improvement. |
| C. Six Sigma is organized around consultants and providers of training. |
| D. Black belts in Six Sigma must pass an international certification exam. |
| E. Six Sigma and Lean production have been combined into an approach termed Lean-Six Sigma to give Six Sigma an increased emphasis on reducing waste. |
3.
In statistics, what does sigma usually denote?
| A. mean |
| B. standard deviation |
| C. skewness |
| D. kurtosis |
| E. hypothesis |
4.
Graphical data analysis is used in what stage of the Six Sigma process?
| A. define |
| B. measure |
| C. analyze |
| D. improve |
| E. control |
5.
What does the acronym COPQ stand for?
| A. cost, order, profit, quantity |
| B. cost of poor quality |
| C. cooperation, on time, proactive, quality |
| D. continuous order production quality |
| E. cost, outstanding, production, quantity |
6.
Experimentation is in what stage of the Six Sigma process?
| A. define |
| B. measure |
| C. analyze |
| D. improve |
| E. control |
7.
Managing the improved processes using process charts is considered part of which stage of Six Sigma?
| A. define |
| B. measure |
| C. analyze |
| D. improve |
| E. control |
8.
The measure phase of DMAIC involves what two major steps?
| A. selecting process outcomes and mapping non-value-added activities |
| B. selecting process outcomes and verifying measurements |
| C. understanding the process and mapping non-value-added activities |
| D. understanding the process and verifying measurements |
| E. tooling and styling |
9.
To what process does the design, measure, analyze, design, and verify methodology (DMADV) pertain?
| A. developing new processes and products |
| B. improving existing products and processes |
| C. final engineering design optimization |
| D. preliminary engineering design |
| E. customer quality metrics |
10.
What term describes tools to maintain independence between successive trials of a Taguchi experiment?
| A. replications |
| B. control factors |
| C. parameter factors |
| D. signal factors |
| E. orthogonal arrays |
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