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Models ofOrganizational Change and Transformation:
McKinsey 7S Model
Assignment Overview
For the Case Assignments for this course, we will analyze the transformationthat the Medicaid
offices in NYC went through in the early to mid-2000s when they were found tobe “failing.” To
do this, Medicaid enlisted the help of a consulting firm to chart a coursethrough change.
For this Case Assignment, you will analyze this change at the Medicaid NYCoffices using the
McKinsey 7S Model.
Required Reading
Isett, K. R., Glied, S. A., Sparer, M. S., & Brown, L. D. (2013). WhenChange Becomes
Transformation. Public Management Review, 15(1), 1-17.doi:10.1080/14719037.2012.686230
Note: You will need to do additional research on the Medicaid offices in NYC tobe able to
complete this assignment.

Case Assignment
Drawing on the material in the required and background reading, prepare a 5-6page paper (not
including cover and reference pages) in which you:
1. Analyze the Medicaid Case Study using the McKinsey 7S Model.
2. What limitations does the model have (if any), and how did they manifest inthis
particular situation? What should be done to ensure that when using it they donot
impact your analysis / change project?
Keys to the Assignment
The key aspects of this assignment that should be covered in your paperinclude:

Analyze the case study using the McKinsey 7S model framework.

Thoroughly examine the seven key areas of the model.

Identify in which box each piece of data that you find in the case studyrelates, and justify
why.

Discuss the limitations of the model in applying it to this case and what youwould do to
overcome / mitigate it/them.

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