Steve Smith is a restaurant owner who wants to spend his $15,000 to modernize his restaurant by adapting it more closely to the preferences of his repeat customers by keeping track of his customers’ likes and dislikes. Information such as where they like to sit, what they like to eat, when they normally arrive at the restaurant are all items of interest to him, since he believes that in this way he can better serve his customers. Steve has asked you to develop a system for him that will help make his customers happy while increasing his business.
You have heard what Steve had to say about his customers. There are certainly more preferences that he can keep track of. Develop a problem definition for Steve, similar to one developed for Catherine’s Catering in chapter 3, pg. 51. Please note that problem definition includes: Issues, Objectives, Requirements and Constraints.
