1. Compare and contrast substantive and relationship conflict. Give specific examples of each that illustrate the similarities and differences of these two types of conflict
2. How can perceptual differences lead to conflict? What strategies can be used to effectively resolve conflict that stemmed from perceptual differences? Use examples
3. Describe the steps involved in informal dispute resolution. When is this technique most effective? Why? Use examples to clarify your points.
4. Describe an apology that you have given (or could hypothetically give) which expressed regret, one where you accepted responsibility, and one where you offered a remedy.
APA format with in-text citation and resources
Each question must be 200 words
Original work
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