Assignment 2
In a short essay 1-2 pages–(not to exceed two pages) explain how you see the
treatment of internal and external customers. Is one more important than the other?
How does this affect “quality” in the organization?
Please remember that in case of the need to use citations, academic form, etc. the
proper format will be APA, Sixth edtiton.
Grading for this assignment will be applied as follows:
Writing Paper Rubric
N/A
Deficient
Needs Improvement
Proficient
0
1-5
6-11
12-16
No thesis
statement..
Unclear or incomplete and
does not demonstrate an
understanding of social studies
concepts.
Weak, inadequately
developed, and marginally
demonstrates an
understanding of social studies
concepts.
Clear, developed, and
demonstrates an
understanding of social
studies concepts.
No support.
Lacks specific, credible, and
relevant support.
Inadequately supported with
specific, credible, and
relevant evidence.
Adequately supported with a
limited spectrum of specific,
credible, and relevant
evidence.
No analysis
offered.
Development of position /
argument is inadequate.
Development of position /
argument may be inadequate.
Development of
position/argument is thoughtfu
and persuasive.
Grammar &
Mechanics
Grammar and
mechanics are
deficient.
Lacks polish and does not
demonstrate proficiency in
grammar and mechanics.
Somewhat polished and
inconsistently demonstrates
proficiency in grammar and
mechanics.
Generally polished and
demonstrates proficiency in
grammar and mechanics.
Clarity &
Organization
Argument is not
organized or
clear. Transitions
not used to
connect ideas.
Lacks organization, logic and
clarity. Transitions seldom used
to connect ideas.
Somewhat organized, logical
and clearly
articulated. Transitions
sometimes used to connect
ideas.
Generally organized, logical
and clearly
articulated. Transitions often
smoothly connect ideas.
Content
Thesis
Statement
Supporting
Evidence
Analysis
Total:
