Wk 5 Assignment
Assignment 2: Course Project Task 3
Part I
In
this week, you will build on the analysis done in the previous weeks to create
a quality management plan. Use the three steps of the Shewhart Cycle—Do, Check,
Act—to complete your quality management plan.
Tasks:
Create
a “balanced scorecard” and a “dashboard” specific to the
areas of improvement in your quality management plan to describe performance
measurement tools that are broad in scope but summarized in a few key
indicators.
Using
the selected healthcare operating unit, create a specific dashboard for an
operating unit of a healthcare organization.
On
the basis of identified weaknesses, the improvement implementation plans, and
your knowledge of the unit:
•
Create four categories of measurement. They must include
both clinical and financial categories. Describe the categories and write a
justification for each.
•
For each category, create at least three specific
performance measures. For each measure, describe how it is calculated and where
the data can be found.
•
Explain how the performance measures may change if the unit
of analysis is the organization as a whole and not a specific operating unit.
Part II
In
addition, present a 5-page plan addressing the following quality management plan
controls:
•
Discuss issues to be considered with the implementation of
the improvement program.
?
Staff acceptance of change
?
Implementation time frame
•
Discuss issues involved in the collection and analysis of
data.
?
Data collection
?
Data analysis process
•
Identify and describe a desired outcome of the quality
improvement plan.
Compile
all your course project work into a quality management plan report. The report
should be a 15-page Microsoft Word document formatted in APA style. You need
not use any template for the report; design it on the basis of the specific
issue you have selected.
Submission Details:
•
On a separate page, cite all sources using APA format.
Due Friday October 16th,
2015
