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Question 1

5 out of 5 points

A learning point is

Question 2

5 out of 5 points

The most effective training method for changing attitudes is

Question 3

5 out of 5 points

According to the text, the skill component of an effective
trainer’s KSAs is comprised of all BUT which of the following?

Question 4

5 out of 5 points

Which of the following statements is true?

Question 5

5 out of 5 points

The difference between a dry run and a pilot program is

Question 6

5 out of 5 points

The experiential learning model, a process for using games
and exercises in training, has _____steps.

Question 7

5 out of 5 points

What is the least expensive and best alternative if you only
have a few employees to be trained?

Question 8

5 out of 5 points

Which of the following statements regarding OJT trainers is
true?

Question 9

5 out of 5 points

Which of the following seating arrangements is most conducive
to switching back and forth between lecturettes and small group activities?

Question 10

5 out of 5 points

The “process” for the developmental phase of the training
model is

Question 11

5 out of 5 points

The experiential learning model begins with

Question 12

5 out of 5 points

Which of the following would be a characteristic of an ideal
training room?

Question 13

5 out of 5 points

Which of the following statements regarding the quiet trainee
is true?

Question 14

5 out of 5 points

Good listening skills require practice because

Question 15

5 out of 5 points

According to the text, the knowledge component of an
effective trainer’s KSAs is comprised of all BUT which of the following?

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