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week 1

Evolution of Healthcare (graded)

  • In this first thread, we will explore the healthcare system in the United States (US). As you will learn by reading chapter 11 in Sayles’ textbook, healthcare services have evolved over the years and the US has become one of the world leaders in healthcare technologies. Yet, we face various challenges in terms of access, cost, and quality. Learning about healthcare system in general is important for a health information professional for many reasons:

    1. We work in healthcare, so we need to know our work environment and adapt accordingly;
    2. Many HIT and coding practices vary depending on the type of healthcare setting;
    3. Learning about the healthcare system helps you understand the big picture and the impact of health information technology in patient care;
    4. General knowledge about healthcare systems along with HIT or coding specialization prepares you to move up the ladder and advance your career.

    In starting this topic, identify and elaborate on some of the healthcare challenges. In your responses, reflect on your textbook readings as well as any other literature and your experiences.

Health Information Professionals (graded)

This topic is dedicated to discussing the role of health information professionals, medical coders, and billers. What do you know about these professions? What education is required to work in these professions? What certifications or credentials are required or preferred? What job skills are required to accommodate the shift towards greater automation and the electronic medical record environment?




week 2


Forces Affecting Healthcare (graded)

  • United States healthcare delivery is affected by multiple forces, including legislation (particularly, healthcare-related laws), technology, medical and biological advances, and professional associations. In this topic, we will discuss some of these forces and their impact on healthcare delivery. In starting this topic, select one healthcare law presented in your resources; discuss when it came into effect and what it is about; and its impact in healthcare then and today.

In your response, demonstrate understanding of Sayles’ Chapter 11, pages 651-660. Use the Flash Timeline tool available in the lecture, and any other resources as needed.


Hospital Structure and Operation (graded)

Hospitals are one of the major healthcare delivery settings. In this topic, explain the definition of a hospital; discuss various types of hospitals based on size, services provided, or ownership; and discuss the evolution of hospitals in the U.S. over the years. In your response, refer to Sayles Chapter 11, pages 671-673.



week 3

Health Record Purpose, Format & Usage (graded)

After studying Sayles chapter 2, discuss primary and secondary purposes of the health record and the importance of health information. Why is there an investment in health information and the health information profession? What is the value of health information? Why did the Federal Government invest millions of dollars in Health Information Technology as part of the HITECH Act of 2009?



Health Record Functions & Data Attributes (graded)

Discuss functions of the health record. Connect functions of the health records to the quality of data and information in the health record. How do these functions support the purpose of health records?



week 4



Healthcare Information Systems & Their Development (graded)

General Hospital has determined that within three years, it will replace the nurses’ paper documentation with an electronic system. Nurses will use the new system to document progress notes on the patient, vital signs, and any other nursing care activities. The new system needs to communicate with the patient registration, admission, discharge, and transfer system (R-ADT) as well as support the clinical decision support system (CDSS). General Hospital is in the process of creating a committee in order to start the process of analysis and defining the requirements of the system. The committee will follow the process of the systems development life cycle (SDLC). You have been appointed to this committee and before giving your contribution to this project, need to understand and explain the information systems and the Systems Development Life Cycle. Describe different types of systems being discussed and explain the category they fit in (operations support, enterprise-wide, or management support information system). Identify the SDLC phases and provide a thorough description of each phase, including basic activities that occur in each phase.


Databases & Other Information Systems Components (graded)

After studying Sayles, pages 879-887, explain what is a database and what is it used for? What is the difference between relational databases, object-oriented databases, and object-relational databases? What are the basic functions of a database? Give an example of a database and tell us if it is a relational, object-oriented, or object-relational database.

week 5

Healthcare Information Applications (graded)

Describe and discuss the four basic categories of information systems applications used in healthcare, clinical information systems, administrative information systems, management support systems, research, and data analytics systems. In your response, refer to Sayles, pages 910-926.


Transformation to Centralized HIM (graded)

Read and discuss the Real-World Case adapted from the presentation “In Search of eHIM: A Case Study of Transformation to a Centralized HIM Record Archival and EDMS Processing Center in Multihospital Network” at AHIMA’s 79th National Convention, as shared in Sayles, page 941.


week 6



Principles of Ethics (graded)

Have the principles of ethical practice been a cornerstone for the HIT profession? How or how not?




HIPAA (graded)

  • Compare and contrast privacy, confidentiality, and security as addressed by HIPAA. Illustrate with examples.

week 7

Quality and Performance Improvement (graded)

Explain performance improvement in healthcare and how it supports licensure, accreditation, and certification of healthcare organizations.

Final Exam Review (graded)

In preparation for the final exam in week 8, review prior content related to health information, healthcare delivery in the United States, and healthcare information systems.









Objectives

Apply knowledge gained pertaining to healthcare services in the United States, users of health information, information systems, and their use in healthcare.

Guidelines

For the Course Project, you are asked to research a healthcare organization along with an information system used at this facility. Your report should identify the type of healthcare setting, identify services offered, identify users of health information and their needs, discuss how user needs are met, and describe a system used in this facility and key system components and their functions. Application of knowledge attained in this class will support your ability to critically analyze your findings, to assess the strengths and weaknesses of this organization’s health information system, and provide recommendations for improvement as may be appropriate to the situation. This project is valued at 180 points (18% of your grade).

Examples of the types of healthcare organization that may be appropriate subjects for this type of project include hospitals, hospital systems, integrated healthcare systems, multispecialty medical clinics, physician group practice offices, ambulatory surgical centers, mental health service providers, public health clinics, rehabilitation or long-term care facilities, insurance companies, pharmacies, Urgent care clinics, etc. The organization chosen must be complex enough to offer sufficient challenge and must be realistic in terms of information available at a level needed to complete the project in the required time frame. For example, an assisted living facility that does not make use of information systems would not be appropriate for this project. There is no need to, nor would it be appropriate to access any confidential patient information in order to complete the project. Students who are not able to interview an HIM professional or other healthcare practitioners or administrators may use AHIMA resources, articles, and case studies available online or library resources, and reach out to the professor for more guidance.

For successful completion of the project, please follow the guidelines below and comply with the criteria listed in the grading rubric for deliverables, organization, grammar, and resourcefulness.

  1. Describe and analyze the chosen healthcare facility. (20 points)
    • Location – where is the organization located.
    • Type of setting – acute care hospital, skilled nursing facility, physicians office, surgical center, insurance company, etc.
    • Size of the facility – research the number of beds if applicable or other information on the size.
    • Ownership – private, government owned, proprietary, voluntary, etc.
    • Population served
    • Services offered
    • Any accreditation or certification facts (You can find these from the organization’s website
    • Work on this section after completing Week 2 content and reviewing Chapter 11 – Draft due on Week 4, Completed in Week 7.

  2. Describe users of the health information at this organization. (20 points)
    • Physicians
    • Nurses
    • Administrators
    • Support services
    • External users depending on the type of the facility (such as accrediting agencies, payors, state department of health, CMS, and others as applicable).
    • Any other users not listed above (therapists, pharmacists, etc.)
    • Clarify whether this facility has paper medical records only, electronic only, or both.
    • If the facility has paper records, describe how users access these records.
    • If the facility has electronic records, describe how users access these records.
    • Work on this section after completing Week 3 content and reviewing Chapter 2 – Draft due on Week 4, Completed in Week 7.
  3. Discuss at least one information system used in the facility. (50 points)
    • Identify the name of the system and the vendor (e.g., Chart Locator software by 3M, Sunrise software by Eclipsys, etc.).
    • Identify the type of system (e.g., registration, billing, coding, computerized physician order entry [CPOE], nursing system, picture archiving communication system [PACS], medication administration, finance system, etc.).
    • Classify the system (to the best of your ability) based on the description you are given (e.g., clinical, administrative, decision support, transaction-processing, MIS, EIS, etc.) and what you have learned from Sayles, chapters 14 and 15.
    • Describe the function of the system as explained by the interviewer or other sources of information.
      • What is their purpose, or what functions do they perform?
      • Does it connect or interface with other systems?
      • Is it user friendly?
      • Is the system secure?
      • Do vendors support the maintenance and updates of the system?
    • Describe strengths (e.g., ask about benefits of using this system; has it made a difference in the way care is delivered and decisions are made?).
    • Describe weaknesses (e.g., functions that the system does not currently perform and you would like it to perform).
    • Describe any details learned about the planning, design, implementation, and maintenance of this system.
    • Ask if it is possible to obtain copies of a screenshot, policies and procedures, brochures, training guidelines, or anything else that they may be willing to share.
    • Work on this section after completing Weeks 4 and 5 content and reviewing Chapters 14 and 15 – Due on Week 7.

  4. Provide comments and conclusions. (15 points)
    • Reflect on the learning experience as a result of working on this project.
    • Summarize your findings about the organization.
    • Summarize your findings about the system described.
    • Identify key strengths and weaknesses of the system.
    • Identify any opportunities for improvement (based on identification of weaknesses or your knowledge about systems).
    • Work on this section after completing all other sections of the project – Due on Week 7.


Milestones

  • First Deliverable: Healthcare facility selection (10 points), due in Week 2
    • Students must select a healthcare organization and state whether this organization has at least one information system, and submit it in the Dropbox.
  • Second Deliverable: Section 1 & 2 Draft (40 points), due in Week 4
    • Students must complete the description of the healthcare facility selected and users of health information at the facility, and submit it in the Dropbox.
  • Final Deliverable: Complete project – All sections including those that were submitted as a draft, cover page, conclusions, and references (130 points), due in Week 7
    • Students must complete the project in a Word document, APA format, and submit it in the Dropbox.

Please Note: All deliverables must be submitted as Word Documents in the applicable Dropbox.

See the Syllabus section “Due Dates for Assignments & Exams” for due date information.






QUIZES




week 1

1. Question : (TCO 1) What is the primary goal of integrated healthcare delivery systems?

: Ensure that every hospital that is part of an integrated delivery system is equipped to meet all of its patients’ needs

Ensure that patients receive high-quality, cost-effective care in the most appropriate setting

Ensure that every American has equal access to healthcare services

Ensure that healthcare-related information can be shared among all the facilities operating in the same community

Question 2. Question : (TCO 1) Which one of the first hospital established in the British Colonies of North America?

: Massachusetts General Hospital

New York Hospital

Pennsylvania Hospital

Cortez Hospital

Question 3. Question : (TCO 1) Why was American Medical Association (AMA) not able to reform medical profession until 1874?

: Because it was a small organization

Because it encouraged state licensing boards

Because members had ties to the medical schools

Because of its large membership base

Question 4. Question : (TCO 2) Members of the AHIMA House of Delegates are

: appointed by the AHIMA Board of Directors.

elected by the AHIMA Board of Directors.

elected by members in state component organizations.

elected by the AHIMA Nominating Committee.

Question 5. Question : (TCO 2) The primary function of the American Health Information Management Association is to

: ensure that accurate and complete medical records are written for every hospital patient.

standardize the content and format of the health records maintained by acute and emergency care facilities.

promote the accuracy, confidentiality, and accessibility of health records in every healthcare setting.

provide support for two- and four-year health information management educational programs.

Question 6. Question : (TCO 2) Which organization’s goal is centered primarily on health information technology?

: HIMSS

AHDI

AHIMA

AAPC

Question 7. Question : (TCO 2) Which of the following funded grants to educate health information technology professionals?

: American Health Information Management Association (AHIMA)

American Recovery and Reinvestment Act (ARRA) of 2009

American Academy of Professional Coders (AAPC)

None of the above

Question 8. Question : (TCO 2) Which of the following is true about Medical Billing and Coding professionals?

: They assign medical codes to patient diagnoses and procedures

They process medical bills and/or claims for healthcare providers or payers

They may perform these duties together or separate

All of the above

Question 9. Question : (TCO 2) As a health information professional, if you end up working as a _____________ , you will mostly design and manage the compliance program which assures that the healthcare organization is operating conform state and federal government requirements, as well as accrediting agency requirements.

: Project Manager

Compliance officer

Domain manager

Data quality manager

Question 10. Question : (TCO 1) Which of the following was (were) effect(s) of the Great Depression on US Healthcare?

: There was a decrease in the use of medical services

There was a decrease in hospital revenues

It made physicians willing to accept government-sponsored health insurance

All of the above

4 of 4

Comments:

Question 11. Question : (TCO 1) The Joint Commission provides accreditation services for the following:

: Ambulatory care

Acute care

Long-term care

All of the above

Question 12. Question : (TCO 2) This allied health professional evaluates and treats patients with injuries from psychological, physical or work-related impairment.

: An Audiologist

An occupational therapist

A physical therapist

A speech-language pathologist

Question 13. Question : (TCO 2) Which of the following statements is true about registered nurses

: Nurses serve the same roles within an organization

Nurses are required to have a license in order to practice

Nurses graduate from nonacademic training programs

Nurses must have a bachelor’s degree in order to practice

Question 14. Question : (TCO 2) Which of the following are medical coding credentials?

: CCS

CCS-P

CCA

All of the above

Question 15. Question : (TCO 2) The traditional role of HIM practice was:

: Information based

Department based

Electronically based

Analytically based









Week 2

Question 1. Question : (TCO 2) Which of the following statements is true about behavioral health?

: It provides only day-hospital and day-treatment programs

Insurance coverage generally places restrictions on the psychiatric care such as a limit on the number of outpatient visits

The quality of treatment provided has not changed in the past 20 years

Psychiatric care is restricted to ambulatory care settings

Question 2. Question : (TCO 2) A physician needs to find palliative care for a terminally ill patient. What type of long-term care setting is the most appropriate?

: Residential care facility

Hospice

Skilled nursing facility

Nursing home

Question 3. Question : (TCO 1) Which of the following government agencies supports medical research?

: Social Security Administration

Centers for Medicare and Medicaid Services

US Public Health Services

National Institute of Health

Question 4. Question : (TCO 1) Which of the following is true about Quality Improvement Organizations (QIOs)?

: They were once called peer review organizations

They ensure quality and efficiency of healthcare services

They cover each state and territory in the US

All of the above

Question 5. Question : (TCO 1) The concept of Accountable Care Organizations (ACO) has existed for a while but the ACO model began implementation only after the following was passed:

: Patient Protection and Affordable Care Act of 2010

American Recovery and Reinvestment Act

The HITECH Act

HIPAA

Question 6. Question : (TCO 2) What service use work and play to help the patient improve independent functioning?

: Occupational therapy

Diagnostic and therapeutic services

Administrative support services

Clinical laboratory services

Question 7. Question : (TCO 2) Who is responsible for implementing the policies and strategic direction of the hospital or healthcare organization and for building an effective executive management team?

: Board of directors

Chief executive officer

Chief information officer

Chief of staff

Question 8. Question : (TCO 2) Which of the following would be categorized as voluntary hospitals?

: U.S. Air Force hospitals

University hospitals

Investor-owned hospitals

Proprietary hospitals

Question 9. Question : (TCO 1) Which of the following statements best describes Medicaid?

: State program that finances healthcare services for the elderly

Federal program that finances healthcare services for the elderly

State program that finances healthcare services for low-income families

Federal and state program that finances healthcare for low-income families

Question 10. Question : (TCO 1) Which of the following recent developments has not had a significant influence on the U.S. healthcare delivery system?

: Growth of managed care

Emphasis on patient-focused care

Shortage of well-trained physicians

Growth of subacute care

Question 11. Question : (TCO 1) An Integrated Delivery System (IDS) has certain advantages, among which:

: It is focused on process innovation

It provides a full continuum of care for patients

It is focused on process improvementfor patients

It is focused on each clinical department

Question 12. Question : (TCO 3) I had surgery this morning. My surgery only lasted 30 minutes and I was ready to leave the facility 2 hours later. I must have had my surgery at which type of facility?

: Freestanding ambulatory care center

Freestanding ambulatory surgery center

Subacute care

Integrated delivery system

Question 13. Question : (TCO 3) Which organization has the mission of promoting the science and art of medicine and to improve public health?

: The Joint Commission

American Medical Association

American Hospital Association

American College of Healthcare Executives

Question 14. Question : (TCO 3) Which of the following is true about accreditation?

: It is a voluntary process

Most states do not recognize accreditation

Most states recognize accreditation by The Joint Commission as a condition of licensure

a and c

Question 15. Question : (TCO

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