Student ID: 21752645
Exam: 500676RR – The Organizational Environment, Part 2 When you have completed your exam and reviewed your answers, click Submit Exam. Answers will not be recorded until you
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Questions 1 to 20: Select the best answer to each question. Note that a question and its answers may be split across a page
break, so be sure that you have seen the entire question and all the answers before choosing an answer.
break, so be sure that you have seen the entire question and all the answers before choosing an answer.
1. Which of the following is not a part of the total product?
A. Warranty
B. Package
C. Integration
D. Accessories
B. Package
C. Integration
D. Accessories
2. The benefits of offshore financial centers include
A. high interest and low fees.
B. fluctuating currency exchange rates.
C. low taxes and few banking regulations.
D. advantageous accounting practices.
A. high interest and low fees.
B. fluctuating currency exchange rates.
C. low taxes and few banking regulations.
D. advantageous accounting practices.
3. Providing rapid service without a distribution structure in place is called
A. disintermediation.
B. floating distribution.
C. indirect outletting.
D. aibo.
A. disintermediation.
B. floating distribution.
C. indirect outletting.
D. aibo.
4. Including such items as maintenance, repair, operating supplies, office equipment, and other services and
supplies, indirect procurement can account for as much as _______ percent of the total purchasing
expenditures in companies.
A. 80
B. 50
C. 70
D. 25
supplies, indirect procurement can account for as much as _______ percent of the total purchasing
expenditures in companies.
A. 80
B. 50
C. 70
D. 25
5. Swedish safety requirements for machinery operators
A. are stricter than those imposed by the U.S. Occupational Safety and Health Act.
B. are difficult to pin down because they vary from one machine to another.
C. make imports of Swedish products popular in the U.S.
D. make exporting U.S. machines to Sweden very easy.
A. are stricter than those imposed by the U.S. Occupational Safety and Health Act.
B. are difficult to pin down because they vary from one machine to another.
C. make imports of Swedish products popular in the U.S.
D. make exporting U.S. machines to Sweden very easy.
6. Foreign shares held by a custodial U.S. bank in the issuer’s home market and traded in dollars on the
U.S. exchange are called
A. international finance operators.
B. foreign national stipends.
C. American depository receipts.
D. hedge funds.
U.S. exchange are called
A. international finance operators.
B. foreign national stipends.
C. American depository receipts.
D. hedge funds.
7. A middle ground between an ad campaign that’s standardized worldwide and an entirely local ad
campaign is called a/an _______ approach.
A. programmed-management
B. hybrid advertising
C. shared-management
D. computerized-management
campaign is called a/an _______ approach.
A. programmed-management
B. hybrid advertising
C. shared-management
D. computerized-management
8. The type of debt nearly always repaid in full by the borrower, with a repayment rate of 97 percent, is
_______ loans.
A. microB. federally guaranteed
C. parallel
D. company-to-company
_______ loans.
A. microB. federally guaranteed
C. parallel
D. company-to-company
9. Control of quality in the production of goods overseas is most easily accomplished when
A. raw materials come from just one supplier.
B. components of the machinery are made in the United States.
C. workers have advanced language skills.
D. production equipment overseas is similar to that used in the United States.
A. raw materials come from just one supplier.
B. components of the machinery are made in the United States.
C. workers have advanced language skills.
D. production equipment overseas is similar to that used in the United States.
10. A group of decisions on strategy designed to satisfy customer needs in a particular market on what
products to sell and promote is called a/an
A. marketing mix.
B. advertising campaign.
C. corporate objective.
D. market assessment.
products to sell and promote is called a/an
A. marketing mix.
B. advertising campaign.
C. corporate objective.
D. market assessment.
11. _______ are responsible for a shift in power from manufacturers to retailers.
A. Internet advertisers
B. Private brands
C. Public brands
D. Foreign environmental forces
A. Internet advertisers
B. Private brands
C. Public brands
D. Foreign environmental forces
12. A _______ tax is paid not by the person whose labor generates the income but by the business that
makes the payment for the labor.
A. money market B. excise
C. swap
D. withholding
makes the payment for the labor.
A. money market B. excise
C. swap
D. withholding
13. Taking a position in one market to offset exposure to price changes in an opposite position is called
A. consolidation.
B. diversification.
C. hedging.
D. centralization.
A. consolidation.
B. diversification.
C. hedging.
D. centralization.
14. The Sarbanes-Oxley Act was passed by Congress in response to
A. a need to protect U.S. citizens from foreign laws.
B. product liability lawsuits.
C. the Enron scandal.
D. an international demand for antitrust protection.
A. a need to protect U.S. citizens from foreign laws.
B. product liability lawsuits.
C. the Enron scandal.
D. an international demand for antitrust protection.
15. Recruiting salespeople overseas can be difficult because
A. the fear of outsourcing.
B. of a society’s stigma associated with selling.
C. language differences.
D. foreign unfamiliarity with the product.
A. the fear of outsourcing.
B. of a society’s stigma associated with selling.
C. language differences.
D. foreign unfamiliarity with the product.
16. The basic cultural decision a marketer has to make when placing a product in a foreign country is
whether
A. to position the product as foreign or local.
B. the advertising for the product will be tasteful enough for the foreign audience.
C. social taboos are implied by the product’s name.
D. the product will be used by men or women.
whether
A. to position the product as foreign or local.
B. the advertising for the product will be tasteful enough for the foreign audience.
C. social taboos are implied by the product’s name.
D. the product will be used by men or women.
17. Hiring another company to handle what used to be handled in-house is called
A. subcontracting.
B. operations.
C. outsourcing.
D. contracting.
A. subcontracting.
B. operations.
C. outsourcing.
D. contracting.
18. Which of the following adds 3–5 percent to the quoted price of a product, due to the costs of
importing?
A. Customhouse broker’s fees
B. Invoice charges
C. Export duties
D. B2B costs
importing?
A. Customhouse broker’s fees
B. Invoice charges
C. Export duties
D. B2B costs
19. Of all the promotional mix elements, _______ may be the one with the greatest similarities worldwide. A. advertising
B. personal selling
C. sales promotion
D. public relations
B. personal selling
C. sales promotion
D. public relations
20. Developing countries frequently see the use of used equipment in production as
A. evidence the company doesn’t want to take chances on untried technology.
B. assurance the equipment has done its job elsewhere.
C. evidence the company will produce inferior products.
D. a means to employ more people who will be hired to fix broken equipment.
A. evidence the company doesn’t want to take chances on untried technology.
B. assurance the equipment has done its job elsewhere.
C. evidence the company will produce inferior products.
D. a means to employ more people who will be hired to fix broken equipment.
End of exam
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