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  • Which of the following is not one of the three key measurements of the RPN number in a FMEA?

Severity

Time

Frequency

Detection

  • What type of individual in the six sigma organization is responsible for managing larger portfolio type of projects?

Green Belt

Project Champion

Black Belt

Yellow Belt

  • To reduce process throughput time, you might try which of the following actions?

Perform activities in parallel

Change the sequence of activities

Reduce interruptions

Make sure bottlenecks stay working

All of the above

  • What item below best describes process variation (standard deviation)?

Points not centrally located outside the mean

A cluster of outcomes located at one central point

How tightly all the various outcomes are clustered around a mean

The overall calculated point cluster to the right of the mean

5. The term used to best describe a short run performance of a process relative to a customer specification limit is called (which is a measure of defects per million)?

Cpk

RPN

PPk

UCL/LCL

  • What type of control chart would be used to analyze rate of flow in a water pump?

Xbar R chart

P chart

U chart

C chart

  • A poka yoke in a computer that is asks to auto save a file would reduce the score associated with what part of a FMEA process?

Severity

Occurance

Detection

All of the above

Use the attached FMEA process to answer the next 2 questions:

  • Which of the following would be considered one of the key risk factors (identified x) for the attached process?

Step(s) in the Process

Potential Failure Mode

Failure Cause(s)

Failure Effect(s)

Severity (1-10)

Probability of Occurrence (1-10)

Existing Control(s)

Probability of Detection (1-10)

Risk Priority Number (RPN)

Recommended Actions

Fall assessment upon admission

Fall

Anethesia

Potential injury

10

1

1

10

Amublation assistance for the first 24 hours after admission

No asssesment

Lack of complete patient history information.

Inaccurate fall risk assigned to patient

8

2

2

32

Chart audits to assure admission evalution

Incorrect fall assessment

Fall

Slip or trip due to wet floor, trip hazards, patient urgency.

Potential Injury

8

1

Patients assigned fall risk category

1

8

Patient not identified as having a high fall risk

Incorrect use of assessment

Lack of fall interventions

7

2

2

28

Training on fall assessment and prevention. Monitor falls to insure that risks and preventions are identified.

Medication issues

Over-medication

Patients are admitted in an agitated state requiring stronger medication.

Drowsiness leading to a fall

8

3

2

48

Medication training to make clinicians aware of sedative potential of medications. Post alerts on patients with high medication. Include fall risk in shift assessment.

Medications increase ataxia and/or drowsiness

Medications have sedating and ataxic effects.

Potential Injury

9

8

2

144

Staff training on medication effects.Include fall risk in shift assessment.

Slip or trip due to wet floor, trip hazards, patient urgency.

Anethesia

Potential Injury

Medications have sedating and ataxic effects.

  • Which of the following would be considered the most damaging defect?

Lack of complete patient history information.

Medications have sedating and ataxic effects.

Patient not identified as having a high fall risk

Fall

  • If we produce more than is needed by the next step in the process or more than the customer needs this is an example of which element of waste:

Overproduction

Correction (defects)

Overprocessing

Conveyance

  • Specifying within Six Sigma change in performance comes from identifying and controlling:

KPIVs (x’s)

KPOVs (Y’s)

latent variables

Transparent variables

  • A type of bar graph used to help prioritize processes:

Time Series Plot

Process Alignment Graph

Pareto Chart

Process Elimination Chart

  • The underlying purpose of acceptance sampling is to:

determine whether to accept or reject a lot

estimate the quality of the lot

determine the defective items in a lot

identify defective items in a lot for rework

none of the above

  • For a symmetrical distribution, the appropriate statistic to describe the central tendency is?

Mean

Median

Standard Deviation

Interquartile Range

  • Which of the following statements can be inferred from the chart and its corresponding trend line?

The average household paid roughly $211.30 more for their vehicle for each $1000 increase in annual income level

A household with an annual income of $28,500 paid approximately $30,000 for their vehicle at that dealership

The dealership expects households with annual incomes of $150,000 to pay $37,561 for their vehicle

There is no causal relationship between household income and price

none of the above

  • Use the information from quesiton 15

What is the slope coefficient ?

5866.3

.2113

.7659

R^2

  • Use the information from quesiton 15 for you answer

For a family making 120,000 what value would we predict their price of their car?

25000

31222

5866.3

Unknown

  • From question 15 answer the following question

What does R^2 mean for this problem?

21 percent of all people will purchase a car

Without income a family will still pay over $5000 for a car

Income explains over 70% of the variance in car price

Car price explains over 70% of the variance in Income

  • The tool that best measures risk in process/project management is?

Process Map

Value Stream Map

FMEA

Cause and Effect Diagram

Use the following information for the next 4 questions.

Rockness Recycling refurbishes rundown students. The process uses a moving belt which carries each student through the seven step process in sequence.

The seven steps are as follows

Step

Description

Time Required per Student

1

Unpack and place on belt

1.0 minutes

2

Remove off bad habits

1.0 minutes

3

Scrub and clean mind

0.8 minutes

4

Insert modern methods

1.5 minutes

5

Polish and pack

10% defect rate

1.2 minutes

6

Inspection

10% failure – all failures leave the system

0.8 minutes

7

Shipping

0.5 minutes

One faculty member is assigned to each step. The system is on 40 hours a week, 8 hour days for 5 days. The process is currently full and in steady state.

  • Which station is considered the bottleneck?

Unpack and place on belt

Shipping

Insert modern methods

Inspection

  • The throughput time of the first unit (assuming the product is good) in the process is?

0.8 min

1.5 min

6.8 min

Impossible to tell

  • The cycle time of the process is?

0.8 min

1.5 min

6.8 min

13.6 min

  • In a 40 hour week (assuming steady state) how many good students could this system process(first pass)?

352 students

317 students

1600 students

1444 students

1296 students

  • What is the FPY (Rolled Throughput Yield) of the system?

95%

5%

81%

Cannot tell from data

  • Interquartile Range is the difference between the 25th percentile and the 50th percentile.

True

False

  • Which item below is NOT necessary to determine process capability for a process with a continuous output:

Shape of process data distribution (e.g. normal distribution)

Process mean

Process standard deviation

Process control limits

Specification limit or limits

  • What is the estimated probability of a process to give a result within +/- 3 standard deviations from the mean for a normally distributed process?

68.27%

99.73%

100%

95.45%

  • What does Cp tell you? (Check all that apply)

What is possible if your process is perfectly centered

Process capability for short run variance

Overall Process Performance

If your specs are too tight

  • A process with the following parameter exists (Mean = 20, standard deviation = 3, USL , LSL = 15)

What is CPK

1.0

.555

1.111

.833

  • A process with the following parameter exists (Mean = 20, standard deviation = 3, USL , LSL = 15)

What is CP

1.0

.555

1.111

.833

A quality control engineer has completed a laboratory test on the time to failure of an electronic component. The following statistics summarize the results.

Time to failure (hours)

Mean

11,804

Median

8,017

Q1, Q3

5,000 – 10,505

Standard Deviation

4,870

IQR

5,505

  • In a non-symetrical process at what value would you get a positive outlier?

19027

13522

14610

26414

18,763

  • If the mean in a test is 65 and the standard deviation is 5, it would be very unlikely (< 20%) to have a test score of over 70.

True

False

  • Too much walking around in a company would be associated with what form of waste?

Motion

Defects

Over Processing

Waiting

  • What type of control chart should be used to measure the amount of defects per unit?

X bar, R chart

I-MR Chart

P chart

U Chart

non-value added

A computer manufacturer notes the number of defective items produced by an assembly line in Week 1 of a new process. These values are listed in the table below.

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Week 1

15

21

12

16

22

18

16

  • Assume that the exact same set of data repeats during Week 2. How will this additional data affect the standard deviation of the data set?

The standard deviation will be halved.

The mean will double

The standard deviation will be doubled

The standard deviation will go down slightly

  • Which of the following tools do we use to create large number of ideas and sort into logical categories?

Inter relationship diagram

Affinity Diagram

Cause and Effect Diagram

Tree Diagram

  • The equation that is used to describe six sigma is?

(x)

(KPIV)

Dependent = f(independent)

all of the above

  • In bivariate analysis (scatterplots) the term we look at to examine the rate of change of the the independent variable relative to the dependent variable is?

Slope

P Value

R2

Sum of Squares

  • A CPk of your process is 1.3. This would indicate?

Process is in control

Process is out of control

Process is capable

Process is not capable

  • In change management the most important individual in the change process is?

Project Champion

Project Manager

Team Members

people who work in the process

Use the following to answer the next three questions.

Performance

Performance

12

14

Mean

21.9

32

Median

18.5

23

Std. Deviation

13.08

18

IQR

11.00

26

Mode

n/a

19

Skewness

3.11

7

Kurtosis

1.61

15

.25, .25

53

  • The appropriate measure of center and spread is?

Mean and IQR

Mean and Standard Deviaiton

Median and IQR

Median and Standard Deviation

  • Using the data above are their outliers in this dataset?

True

False

  • What is the CV of the above dataset?

.59

.75

1.68

1.42

  • Is the following process in control?

True

False

  • The control chart most appropriate for plotting the daily percentage of students that wait longer than 5 minutes in line at the undergraduate admissions office is a?

c-chart

p-chart

Xbar, R Chart

I-MR Chart

Impossible to determine

  • The R2=.53 indicates?

This is a good model

The model is significant

The model is not significant

53% of total variance is explained

47. The type of diagram used to look at requirement gaps between our process and our customer needs is called a?

Cross Functional Flow Map

Value Stream Map

SIPOC-R Map

Functional Process Map

Use the following value stream map to answer the following 2 questions.

48. What is the total lead time for the entire process?

1 day

3 days 1 minute

1 minute

3 days

49. What is the FPQ for this problem?

95%

81%

50%

83%

50. What is the value for the multiple in this problem? (assuming a 24 hour day)

4321

3

.0002

72

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