Graded Homework

Assignment 2: Middleville
Regional Healthcare

Middleville
Regional Health Care is one (1) of three (3) hospitals serving a community of
350,000 people. Summary statistics on Middleville and its competitors, from the
AHA Guide, are shown below in Table 1. All three organizations are
not-for-profit.

Table 1:
Middleville, Brierfield, and Greystone Health Care Systems

Name	Beds	Admissions	Census	OP Visits	Births	Expenses (000)	Personnel
Middleville	575	13,000	350	221,000	2,300	$125,000	2,000
Brierfield	380	17,000	260	175,000	1,200	$130,000	1,875
Greystone	350	10,000	180	40,000	900	$80,000	1,200

The governing
board of Middleville hired a consulting company to evaluate its strategic
performance, specifically in the areas of Human Resources, Information
Technology, Financing, and Marketing. As part of the consultant’s evaluation,
several leaders of Middleville’s units were asked their perspective of the
organization’s performance.

You are working
for the consultant. Your job is to identify the issues from the response that
should be considered further by the consultant team and possibly discussed with
the governing board and the CEO. The firm has a rule, “Never offer a criticism
or negative finding without suggesting how the client organization can correct
it,” so you must indicate what sort of correction you would recommend as part
of your list. Because you know there were about two (2) dozen other interviews,
you decide you should rank your issues in importance, to make sure the most
critical are discussed.

Write a six to
eight (6-8) page paper in which you:

1. Explain the governing board’s role in these
   strategic initiatives, determining its responsibility and involvement.
2. Evidence-based management means that
   operational and strategic decisions are made based upon the evidence that
   goals and objectives are actually being met. Quantitative measurements
   must be identified and measured. This data is then used to evaluate the
   HCO’s performance. Name three (3) performances Middleville can use to
   measure its success in providing quality healthcare to the community, and
   identify quantifiable, measureable indicators that can be used to do so.
   Explain the importance of each performance measurement.
3. Given the statistics of Middleville and its
   two (2) competitors provided in Table 1, recommend to the HCO what areas
   it should focus on to maintain its competitive market share as well as
   continue to provide healthcare to the community in the 21^st century.
4. Some of Middleville’s Board members are
   very interested in pursuing advanced technology systems over the next five
   (5) years, while others are concerned about the enormous expense and need
   assurance that the investment in technology will be worthwhile. In both
   monetary and process terms, describe the costs and benefits associated
   with implementing EMR and associated health data systems. Lay out a plan
   for how various systems can be implemented.
5. Middleville has faced many challenges in
   recruiting and retaining nurses and other clinical employees. The economy
   has hit the area very hard and budgetary limitations have reduced the
   amount of money available for salary increases. The Board knows it needs
   to provide other benefits to their valued employees. Provide at least two
   (2) suggestions to Human Resources to promote employee satisfaction and,
   therefore, retain experienced personnel.
6. Use at least three (3) quality resources in
   this assignment. Note: Wikipedia and similar Websites do not qualify as
   quality resources.
7. Format your assignment according to the
   following formatting requirements:

• a. Typed, double
  spaced, using Times New Roman font (size 12), with one-inch margins on all
  sides.

b.
Include a cover page containing the title of the assignment, the student’s
name, the professor’s name, the course title, and the date. The cover page is
not included in the required page length.

c.
Include a reference page. Citations and references must follow APA format. The
reference page is not included in the required page length.