| Question 1 of 20 |
5.0 Points |
Data sharing allows companies to work together to achieve supply chain efficiencies and increase customer satisfaction. What term best describes this coordination?
| A. Boom-to-bust business cycle |
| B. Order balancing |
| C. Performance incentives |
| D. Supply chain integration |
|
| Question 2 of 20 |
5.0 Points |
Which statement is true about the bullwhip effect?
| A. It reflects reality in the supply chain. |
| B. It is caused by certain types of technology. |
| C. It is also called CPFR. |
| D. It is a ripple effect. |
|
| Question 3 of 20 |
5.0 Points |
Which of the following is an activity of collaborative planning, forecasting, and replenishment (CPFR)?
| A. CPFR negotiates a back-end agreement that defines responsibilities. |
| B. CPFR neglects exception reporting. |
| C. CRFR creates forecasts that are interdependent to each company. |
| D. CPFR identifies exceptions or differences between companies. |
|
| Question 4 of 20 |
5.0 Points |
Which statement is true regarding eXtensible Markup Language (XML)?
| A. XML neglects the relationship between humans and computers. |
| B. XML is another term for electronic data interchange. |
| C. XML transmits data in flexible formats among computers. |
| D. XML is limited in the type of structured data that can be transmitted. |
|
| Question 5 of 20 |
5.0 Points |
__________ systems are highly analytical applications from which plant capacity, material availability, and customer demand are assessed.
| A. Revenue management |
| B. Sales force automation |
| C. Transportation planning |
| D. Advanced planning and scheduling |
|
| Question 6 of 20 |
5.0 Points |
__________ lets a company experiment with different price mixes for its various products in light of the predicted demand.
| A. Revenue management |
| B. Sales force automation |
| C. Demand planning |
| D. Advanced planning and scheduling |
|
| Question 7 of 20 |
5.0 Points |
Which statement is true regarding supply chain management systems?
| A. They tend to focus on tactical level capabilities. |
| B. They focus on tactical level decision making. |
| C. They rely on ERP or legacy systems to provide data to support analysis and planning. |
| D. They function better when not integrated. |
|
| Question 8 of 20 |
5.0 Points |
A __________ system focuses on carrying out the production activities in a factory.
| A. warehouse management |
| B. manufacturing execution |
| C. transportation scheduling |
| D. demand planning |
|
| Question 9 of 20 |
5.0 Points |
Which statement is true regarding data storage and retrieval?
| A. Views can be created and made available to people who need them to do their jobs. |
| B. It provides for different retrieval needs of the people who do the programming. |
| C. It restricts views to customer use. |
| D. All data and storage retrieval systems have pre-designed views that are not flexible in terms of customization. |
|
| Question 10 of 20 |
5.0 Points |
Which statement is true regarding standard generalized markup language?
| A. It is another term for enterprise resource planning. |
| B. It is a scaled down version of eXtensible Markup Language. |
| C. It is so huge that using it would bog down most applications. |
| D. It is another term for electronic data interchange. |
|
| Question 11 of 20 |
5.0 Points |
In terms of starting supply chain collaboration, the best place to start in an effort to promote collaboration is to:
| A. immediately invest in an enterprise resource planning system. |
| B. make all suppliers alliance partners. |
| C. measure the bullwhip effect within a company. |
| D. make all suppliers provide weekly demand reports. |
|
| Question 12 of 20 |
5.0 Points |
Voluntary Interindustry Commerce Standards (VICS) Association does which of the following?
| A. It created a technique known as collaborative planning, forecasting, and replenishment. |
| B. It documents best practices for collaborative planning, forecasting, and replenishment; it also creates guidelines. |
| C. It keeps up-to-date on the technique known as collaborative planning, scheduling, and replenishment. |
| D. It is a European association which has not yet done business in the United States. |
|
| Question 13 of 20 |
5.0 Points |
Which of the following is considered a major factor that causes the bullwhip effect?
| A. Performance incentives |
| B. Product development |
| C. Line balancing |
| D. Product costing |
|
| Question 14 of 20 |
5.0 Points |
The collaborative planning, forecasting, and replenishment process is broken down into three activities, which include which of the following?
| A. Collaborative costing, forecasting, and replenishment |
| B. Collaborative planning, forecasting, and warranty returns |
| C. Collaborative planning, scheduling, and replenishment |
| D. Collaborative planning, forecasting, and replenishment |
|
| Question 15 of 20 |
5.0 Points |
Which statement is true regarding product development?
| A. It encompasses a company’s and a supply chain’s ability to stabilize the markets they serve. |
| B. It encompasses a company’s and a supply chain’s ability to continue to evolve. |
| C. It is strictly an engineering function. |
| D. It encompasses a company’s ability to develop products, but has little to do with the supply chain. |
|
| Question 16 of 20 |
5.0 Points |
Products that are made in advance in anticipation of sale are called:
| A. just-in-time. |
| B. build-to-order. |
| C. build-to-stock. |
| D. build-to-demand. |
|
| Question 17 of 20 |
5.0 Points |
Which of the following statements best describes build-to-order products?
| A. The way Dell assembles PCs and stores finished products in inventory until an order comes in. |
| B. Batch products are built and stored for mass distribution. |
| C. The way Dell assembles PCs to fit individual customer specifications. |
| D. Products are engineered (designed) when customer orders are received. |
|
| Question 18 of 20 |
5.0 Points |
In terms of collecting and using performance data, which of the following statements is true?
| A. Level 1 looks at diagnostic measures. |
| B. Level 2 looks at operational data. |
| C. Level 3 looks at diagnostic measures. |
| D. Level 4 looks at tactical data. |
|
| Question 19 of 20 |
5.0 Points |
Which statement is true regarding dashboards?
| A. They are exception reports for production. |
| B. They are a one-page display of key indicators. |
| C. They are good for historical data, but they neglect projected performance. |
| D. They are one of many reports that are generated, but they add no value. |
|
| Question 20 of 20 |
5.0 Points |
One cure for the bullwhip effect includes which of the following?
| A. Better sharing of data |
| B. Restrict data sharing |
| C. Implement an EDI system |
| D. Dictate that suppliers implement an EDI system |
|
