document. Each tool should mirror a process in your workplace (it does not have
to be the same process for all these tools).
Fishbone diagram (at least four potential
causes)
House of quality (at least three customer
requirements)
Needs analysis (at least four needs)
FMEA (identify at least four potential
failures)
SERVQUAL (identify at least two items to
measure in each dimension)
Decision tree or decision table (at least
three options)
Refer to the course textbook and at least one
additional reference in your paper.
Format for Assignment:
Title Page
Write Questions and Answers
Reference Page (If needed/add citations for
every reference)
Prior to submitting your assignment, please
use the following naming convention for your file:
Lastname_Module#_ActivityName.
MGMT 651
MGMT 651
Production and Procurement in the Aviation/Aerospace Industry
Written Assignment Standards
The standards for written assignments are as follows. These
standards will apply to all written assignments, unless otherwise indicated.
Submit an original paper (one written by the student that has
not been previously submitted to fulfill a requirement for another course).
Apply APA style rules; use the current edition of the APA
publication manual for guidelines.
Observe written assignment formatting requirements: Times New
Roman font, 12-pt font size, double-spaced text, with numbered pages.
The paper must be grammatically sound and free of spelling
errors. See the Resources area in the course for helpful writing skills
websites.
Save your document as one of the following acceptable file
types: .doc,
.docx, or .rtf.
Provide a cover page containing the name of course, title of
paper, name of author, and date.
Cite all sources. Include a references page, formatted to APA
style requirements.
Adhere to the minimum/maximum page number requirements as
specified in each assignment. Do not count the cover page or the references
page as part of the minimum total.
Additionally, review the evaluation rubric provided with each
written assignment activity for details on grading criteria.
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