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Question 1.1.(TCO 1) Name and describe or explain the primary goals of the motivation function of HRM. (Points : 40)

Question 2.2.(TCO 5) You are trying to get a job as a recruiter for an HR department for a large multinational company. One of the things you are asked in your interview is to describe the following types of recruiting methods, explain when you would most likely use each of them (i.e., for what kind of jobs), and explain why (at least one reason each). What would you say if the methods were online recruiting, job fairs, and employment agencies? (Points : 40)

Question 3.3.(TCO 6) Identify and describe four legally required benefits. (Points : 40)

Question 4.4.(TCO 4) Evaluate Kirkpatrick’s four levels of training evaluation, and determine which level would be most appropriate for the average organization. Why is Level 4 so difficult to obtain? (Points : 40)

Question 5.5.(TCO 1) _____ is the process of acquiring, training, appraising, and compensating employees and attending to their labor relations, health and safety, and fairness concerns. (Points : 6)

Labor relations
Human resource management
Behavioral management
Organizational health and safety management

Question 6.6.(TCO 2) Dalmar has worked for 22 years at a 40-employee branch of a large auto parts chain. Business has been very bad lately, and there are rumors of consolidation, reorganization, and even bankruptcy. Which protection is Dalmar given under the Worker Adjustment and Retraining Notification Act? (Points : 6)

With less than 25 years seniority, he can be laid off with less than 6 months’ notice.
Dalmar will be given 60 days warning if his location closes.
Dalmar has no protection. His industry is not covered by the act.
Dalmar has no protection. His branch is too small for coverage.
Dalmar will be given 30 days warning but only if the whole organization closes.

Question 7.7.(TCO 2) Which of the following factors is not an acceptable basis for different pay for equal work under the Equal Pay Act of 1963? (Points : 6)

Gender
Seniority
Production quality
Production quantity

Question 8.8.(TCO 3) Based on research into ethical behavior in the workplace, which of the following is a true statement? (Points : 6)

Offering rewards for ethical behavior supports the intrinsic nature of personal ethics.
Punishing unethical behavior fails to alter the behavior of others in the workplace.
Managers significantly influence the ethical behavior of their subordinates.
Employees feel uncomfortable discussing ethics, so it should be avoided.

Question 9.9.(TCO 3) The Department of Labor procedure uses a set of standard basic activities known as _____ to describe what a worker must do with respect to data, people, and things. (Points : 6)

worker functions
employee duties
job procedures
job requirements

Question 10.10.(TCO 5) Which of the following reasons supports the use of a promote from within hiring policy? (Points : 6)

Outsiders often have new ideas that could cause a change in processes if hired.
Retain the best employees by motivating them through promotion.
Nepotism helps companies seem more family oriented.
Insiders may become more competitive with their coworkers.
Outsiders may create a diversity issue when the current makeup of employees gets changed.

Question 11.11.(TCO 5) Which is the difference between a conditional job offer and a permanent job offer? (Points : 6)

The conditional job offer is made by the recruiter. The permanent job offer is made by the interviewer.
The conditional job offer is made after salary is set. The permanent job offer is based on performance expectations before salary is set.
Conditional job offers are made to hourly workers. Permanent job offers are made to salaried workers.
The conditional job offer is made before the initial screening. The permanent job offer is made after medical requirements are met.

Question 12.12.(TCO 4) Which of the following statements most likely suggests that an employee is engaged? (Points : 6)

“I work with intensity.”
“I take frequent breaks.”
“I daydream at my desk.”
“I enjoy talking to coworkers.”

Question 13.13.(TCO 4) When comparing individual career development to organizational career development, which statement is the most true? (Points : 6)

They are both the responsibility of the individual.
Organizational career development focuses on meeting organizational goals and needs. Individual career development focuses on meeting individual goals and needs.
Individual career development involves training. Organizational career development does not.
They are different terms for the same experience.
Individual career development has a much shorter time frame than organizational career development.

Question 14.14.(TCO 5) Which of the following reasons does not support the purposes behind having a performance appraisal system? (Points : 6)

Documentation for terminating an employee
Motivating an employee
Strengthening the supervisor and employee relationship
Allowing friendships to impact performance evaluations
Protecting the company from lawsuits

Question 15.15.(TCO 6) The Equal Pay Act prohibits employers from (Points : 6)

hiring more men than women.
hiring more whites than blacks.
paying men more than women for the same job, throughout their careers.
paying one gender more than the other for the same job, at initial hire.
paying one race more than another for the same job, at initial hire.

Question 16.16.(TCO 6) Which of the following is not a retirement benefit? (Points : 6)

Pension
Short-term disability
IRA
SEP-IRA
401K

Question 17.17.(TCO 2) Companies subject to OSHA Form 300 record-keeping rules must keep such records for (Points : 6)

3 years.
4 years.
5 years.
6 years.
10 years.

Question 18.18.(TCO 7) A teachers’ union has been trying to negotiate a new contract with school officials for 30 days. The old contract expires in 2 months, the day before school starts for the year. To resolve the contract negotiation disputes, a third party has been hired to pull together the common ground that exists and to make recommendations in the settlement that would overcome barriers that exist between the two sides. Which kind of impasse resolution technique is being used? (Points : 6)

Lockout
Conciliation
Mediation
Interest arbitration
Fact finding

Question 19.19.(TCO 6) Of the following, which is the only membership-based benefit or award?(Points : 6)

Earned commission payments
A manager praises an employee for a job well done
A piecework pay plan
An incentive bonus
A merit pay increase

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