True/False Questions
1) Communication style is an important aspect of our personality.
2) The psychological continuum and the sociability continuum are the two main components that form the communication-style model.
3) Communication-style bias can cause a feeling that we simply do not like another person, without knowing exactly why.
4) Communication style is based on a combination of hereditary and environmental factors.
5) An individual who is high on the sociability continuum tends to communicate in an ordered and measured manner.
6) Sociability reflects the amount of control we exert over our emotional expressiveness.
7) Emotive customers are frank, demanding, serious, and opinionated.
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