The class is BUS 234 BOOK is Training & Development
Project 1:Create a needs assessment utilizing information in chapter 3. Decide on the technique and create 5 questions you are attempting to answer to determine the specific training need for the topic of your choice. Choices are customer service, leadership training, anger management, listening skills, conflict resolution, communication, team building, etc. You must create and describe a fictitious organization and pretend to administer this needs assessment. You will create fake results, in essence, what knowledge, skills, and abilities pertaining to your topic needs to be developed by the employees at this organization.
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