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CASE STUDY RTMM INC. PG. 112

Imagine that you are the recruiting manager for RTMM Inc., asoftware development company. You have had troublepersuading top candidates to join your firm because it is notyet wellknown. You have attracted a sufficient number ofqualified candidates, but too many of them are turning downyour joboffers and accepting opportunities with your competitors.Based on your conversations with job candidates,you thinkthat the key to increasing your job offeracceptancerate is to enhance candidates’ understanding of thecompany andits value proposition. To thoroughly identify thebenefits of the job and of working for RTMM, you conducted focus groups with your current software engineers to learn whatthey valued about their jobs and about thecompany. Thisis the job rewards matrix you created throughthese focus groups:

Reward

Amount

Differential

Stability

Annual bonus

$18,000 average

$0 to $40,000 depending on company and individual performance

Availability is based on company performance

401(k)

9 percent of base salary

Same for all workers after one year of service

Stable

Development

opportunities

Depends on the project and skills used

Differs by need and by job performance level

Company annually invests at least $3,000 per employee in its formal training program

Promotion

opportunities

Promotion rate averages three years

Minimum of two years required for promotion; 50 percent are never promoted

Varies according to

company needs and individual performance

Autonomy

Above average

Based on skills and job

performance

Stable

Task variety

Above average

Same for all employees

Stable

Fun culture

Above average

Same for all employees

Stable

Your assignment is to identify the types of people who might be attracted to this opportunity, and to write a one page letter to a hypothetical job offer recipient named Keisha Jackson, persuading her to accept your previously extended, competitive job offer.

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