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  1. Identify the guideline that should be followed by a supervisor to discourage unions.
  2. Promise employees that they will receive favorable terms or conditions of employment if they forgo union activity
  3. Threaten employees with harsher terms and conditions of employment or employment loss if they engage in union activity
  4. Limit direct contact with employees
  5. Interrogate employees about pro-union or anti-union sentiments that they or others may have
  6. Report any direct or indirect signs of union activity to a core management group

  1. The job characteristics that an organization deems valuable and decides to pay for are termed as compensable factors.
  2. True
  3. False

  1. During an organizing campaign, which of the following occurs when union representatives make contact with employees, present their message about the union, and invite them to sign an authorization card?
  2. The unions determine who is eligible to vote.
  3. The union is automatically recognized if at least 30 percent of employees agree.
  4. The National Labor Relations Board (NLRB) conducts a secret-ballot election if only 30 to 50 percent of employees signed cards.
  5. The National Labor Relations Board (NLRB) certifies the union as the exclusive representative of employees if the employer refuses to sign the card.
  6. The employer cannot participate in any of the proceedings.

  1. As in the case of merit pay, performance bonuses for rewarding individual performance are rolled into an employee’s base pay.
  2. True
  3. False

  1. Research asking employees about their benefits has shown that employees:
  2. significantly underestimate the cost and value of their benefits.
  3. only want their companies to provide them with cafeteria-style plans.
  4. want health care professionals to be chosen by the organization.
  5. prefer cash compensation over benefits.
  6. understand the value of benefits without assistance from employers.

  1. A merit pay incentive system is used to attract employees who are more team-oriented.
  2. True
  3. False

  1. Tax laws generally make company-sponsored benefits unfavorable to employees.
  2. True
  3. False

  1. The Family and Medical Leave Act of 1993 requires organizations with 50 or more employees within a 75-mile radius to provide as much as 12 weeks of unpaid leave to qualifying employees.
  2. True
  3. False

  1. Group bonuses typically reward the performance of all employees in an organization.
  2. True
  3. False

  1. An organization’s policies, rather than the wages, salaries, and bonuses that employees earn, determine the job structure and pay levels within that organization.
  2. True
  3. False

  1. How do cafeteria-style plans increase costs for employers?
  2. Employers pay much higher premiums for an HMO than a preferred health care plan.
  3. Employers are required to pay higher insurance premiums for laid-off workers.
  4. Contributions to PGBC to fund the retirement plan increases under this plan.
  5. Employees select the kind of benefits they expect to need the most.
  6. Employers bear the cost of providing employees with benefits they do not value.

  1. Contract administration includes carrying out the terms of the agreement and resolving conflicts over interpretation or violation of the agreement.
  2. True
  3. False

  1. Which of the following statements is true of a performance bonus?
  2. It is designed to reward group performance.
  3. It should be re-earned by employees during each performance period.
  4. It is rolled into base pay and provided yearly or monthly.
  5. It lacks flexibility and hence it is less popular.
  6. It is exclusively linked to subjective ratings, rather than objective performance measures.

  1. Which of the following would be a reason for organizations to implement profit sharing?
  2. It has been established that profit sharing helps organizations perform better.
  3. It makes employees feel that they have control over the company’s profits.
  4. It costs less when the organization is experiencing financial difficulties.
  5. It helps employees find a direct relation between their performance and gain.
  6. It motivates employees more than individual incentives.

  1. If state laws specify minimum wages, in addition to the federal level, employees are entitled to receive whichever rate is higher.
  2. True
  3. False

  1. Which of the following actions help organizations reduce the cost of health care benefits offered to employees?
  2. A.
  3. Increasing the amount employers pay for deductibles and coinsurance
  4. Selecting traditional health insurance over HMOs and PPOs as a preferred option
  5. Expanding the coverage for different types of claims
  6. Paying some or all of the difference in cost between an HMO or PPO plan
  7. Shifting from traditional health insurance plans to PPOs and CDHPs

  1. Which of the following statements is true about the Fair Labor Standards Act (FLSA)?
  2. The overtime rate under the FLSA is two and a half times the employee’s hourly rate.
  3. The FLSA permits federal contractors to pay less than the prevailing wage rate.
  4. The FLSA permits a subminimum training wage equal to 95% of the minimum wage.
  5. Nonexempt employees are covered by the FLSA and require that most hourly workers (non-exempt employees) be paid overtime for time worked over 40 hours per week.
  6. Under the FLSA, executive, professional, and administrative employees are considered nonexempt employees.

  1. Which of the following factors is considered while calculating the retirement benefit levels under a defined benefit retirement plan?
  2. The state where the person was employed during the retirement year
  3. Number of dependents
  4. Employees’ years of service, age, and earnings level
  5. Average earning during the last 20 years of employment
  6. Number of unused leaves at the end of the retirement year

  1. Competition for scarce human resources can lead employers to offer much of what employees traditionally sought through union membership.
  2. True
  3. False

  1. When employees in an organization have reason to believe that the management is overlooking their needs and interests, and treats them unfairly, they are likely to respond by collectively forming _____.
  2. partnerships
  3. bureaus
  4. trade associations
  5. labor unions
  6. special interest groups

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