QUESTION 9
- In 1988, the ________________________________ was established to recognize companies that achieved that level of excellence through TQM.
5 points
QUESTION 10
- Creating a _____________________ will establish that the organization has the proper responsibilities, processes, and procedures in place to implement TQM
5 points
QUESTION 11
- Human resource planning is the process of ____________, ______________, and ____________ project role and responsibilities.
- identifying, deciding, and assigning
- identifying, documenting, and assigning
- identifying, documenting, and assessing
- None of the above
5 points
QUESTION 12
- Which of these is not an advantage as it relates to Human Resource Planning:
- Provides complete line authority over the project (i.e., strong control through a single project authority). The project manager is responsible for assigning the work as well as conducting merit reviews.
- Staffs can maintain expertise on a given project without sharing key personnel, and very rapid reaction time is provided throughout the project.
- The project participants work directly for the project manager. Unprofitable product lines are easily identified and can be eliminated, and as a result, there are strong communication channels.
- Cost of maintaining this form in a multi-product company would be prohibitive due to duplication of effort, facilities, and personnel; inefficient usage.
5 points
QUESTION 13
- A ______________________ organization attempts to combine both the functional and projectized organizations together to offer a “best of both worlds” approach
5 points
QUESTION 14
- What three questions mus be asked when preparing a staffing management plan?
- What people will be required?
- Where will the people come from?
- What type of organization will work best?
- What people will be required?
- Where will the people be going?
- What type of organizational structure will work best?
- What information will be required?
- Where will the people come from?
- What type of organizational structure will work best?
- What people will be required?
- Where will the people come from?
- What type of organizational structure will work best?
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