Dessler, G. (2013). Human Resource Management (13th ed).
Upper Saddle River, NJ: Prentice Hall Inc.
Prepare the case “The Out-of-Control Interview”
(p. 231). Be sure that you follow the
analysis framework outlined below.
Answering the questions at the end of the case is not
sufficient.
General Instructions for Case Studies
A case study is a short description of a real business
situation. Analyzing case studies gives you the opportunity to apply those
concepts to real business problems. Cases are generally written for several
types of analysis. Usually, there is not a “right or wrong” answer.
Rather, cases provide a vehicle for you to demonstrate your understanding and
ability to apply course concepts. You must use appropriate sources (properly
cited) to support your position. Check your analysis by assessing how well it
demonstrates your HR knowledge. If your answer relies on your impressions of HR
prior to taking this course, it is likely that the analysis is not your best
effort.
Simply answering the questions which are part of the case is
not enough; consider the questions to be clues to the important concepts and
facts. You are strongly encouraged to use the following outline so that your
analysis is organized appropriately:
1. Identify both
the key issues and the underlying issues. In identifying the issues, you should
be able to connect them to the HR principles which apply to this situation.
2. Discuss the
facts which affect these issues. The case may have too much information. In
your discussion, you should filter the information and discuss those facts
which are pertinent to the issues identified above.
3. Discuss your
tentative solution to the problem and how you would implement your solution. What
actions would you propose to correct the situation, based on the knowledge you
have gained in this course? Be sure to support your recommendation by citing
references in the text and in the supplementary readings You should also draw
on other references such as business periodicals and HR journals. Remember that
an ANALYSIS is more than simply a SUMMARY of the Case Study.
4. Discuss
follow-up and contingency plans. How will the organization know that your
proposed solution is working? What should they do if it does not work?
It may be helpful for you to “role-play” this
assignment. Consider yourself to be the HR Manager, charged with developing a
presentation for the CEO. Your presentation should cover the points listed
above. By “role-playing” the situation, using the questions at the
end of the case as hints, and by using this guide, you should be able to
develop an action-oriented analysis with a recommended course of action.
Your analysis of each case study should be a minimum of 4
pages and written in APA format.
Evaluation Criteria:
· Have you
identified the critical issues/problems in the case and analyzed the key facts
related to the issues/problems?
· Have you
discussed a tentative solution that addresses the issues/problems and how you
would implement your solution?
· Is
information from the textbook and other sources integrated into your analysis
appropriately? For all sources, you must provide complete citations.
· Is the paper
professionally presented? Remember your audience. It is important to present
your information as clearly and succinctly as possible. (Do not sacrifice
thoroughness for mere brevity.)
· Please
proofread carefully for grammar and spelling errors.
