Not so long ago there was a tremendous amount of focus on Wall Street’s mismanagement and businesses like Goldman Sachs, AIG Insurance, and numerous Bank Executives getting enormous bonuses despite making blatant bad business decisions. Members of Congress and the general public are asking, “Why are these top executives being rewarded for creating huge catastrophic failures?” Given what you have learned so far about the processes and purposes of performance management, where do you think the performance management systems of Wall Street failed,… or did they?
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