- Explain the importance of and list the basic features of Title VII of the 1964 Civil Rights Act and at least five other equal employment laws.
- Describe post-1990 employment laws including the Americans with Disabilities Act and how to avoid accusations of sexual harassment at work.
- Illustrate two defenses you can use in the event of discriminatory practice allegations, and cite specific discriminatory personnel management practices in recruitment, selection, promotion, transfer, layoffs, and benefits.
- List the steps in the EEOC enforcement process.
- Discuss why diversity management is important and how to install a diversity management program.
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